Child and Youth Team Leader

Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

About the Role

Under the direction of the Child & Youth Services Manager, the Team Leader is responsible for ensuring the delivery of high-quality and individualised support to young people under Guardianship of the Minister housed within Child and Youth Services. The position is an integral role and, in conjunction with the Children Service Manager formulating innovative processes to ensure positive outcomes.

Key Responsibilities

• Supervise the day-to-day activities of site Practice Leads and support and coordinate staff within all houses.

• Promote a 'risk-aware culture' where staff pro-actively identify and address all forms of risk.

• Implement, monitor, and assess plans to ensure better outcomes for clients and service sustainability.

• Develops and maintains effective stakeholder relationships.

• Participate in recruitment processes within the portfolio to attract and retain quality staff.

• Ensure that rosters are filled in line with established budgets.

• Support and encourage staff to attain high levels of expertise and maximise their potential through targeted training and professional development.

• Assist the Manager to deliver services that are in line with the requirements of funding body services that are in line with the requirements of funding body service agreements and within CLO policies, principles, practices and procedures.

• Leads, guides, and educates staff in effective reporting, documenting, and administration.

To be Successful

• You will possess an in-depth knowledge of professional and technical aspects of the role, including service delivery, plan and program development.

• Demonstrate ability to apply knowledge of the Child Protections Act and mainstream service interfaces to achieve improved service outcomes for children.

• Demonstrate a knowledge and understanding of children and young people particularly regarding developmental stages, vulnerability, and resilience.

• Ability to engage in high quality communication processes which facilitate clarification, negotiation, and mediation.

• You will have excellent customer service skills with a proven ability to respond positively and proactively.

• Demonstrate planning and measuring skills.

• Previous experience leading teams.

• Ability to problem solve and take initiatives.

Qualifications and Essential Licences

Current Driver's Licence

Working with Children's Check or willing to obtain

NDIS Worker Screening Check or willing to obtain

First Aid Certificate and CPR Certificate (HLTAID003 & HLTAID001)

Tertiary Qualification in Child Youth & Family Intervention, Disability, Social Work, Behavioural Science, Psychology, or similar/equivalent (Cert IV or Higher)

Joining CLO, you will be provided with:

• Supportive and inclusive team environment
• Ongoing training and development support
• Salary Packaging benefits (up to $15,899 p.a tax-free)
• Position with purpose whereby you will be making a difference.
• Discounted Gym Memberships
• Discounted Health Insurance

Our Values

• Trust: We are open and honest. We act with integrity.
• Kindness: We support each other, we are compassionate.
• Inclusion: Embracing value in diversity and breaking down the barriers.
• Learning: In learning we will grow
• Connection: We work together to achieve our goals

If this sounds like the right opportunity for you, or to find out more, please call the Recruitment Team on for a confidential discussion or submit an application today.