Customer Support Supervisor

1 week ago

Campbellfield, Victoria, Australia Komatsu Australia Full time $90,000 per year

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:
creating value together
. We encourage people with diverse backgrounds to apply for this role.

Join Komatsu's dedicated team at our Campbellfield as a
Customer Support Supervisor
In this dynamic role, reporting to the Branch Manager – Campbellfield, the Customer Support Supervisor is responsible for leading and coordinating the customer support and warehouse teams to deliver exceptional service and operational efficiency to Komatsu customers. The position ensures accurate interpretation and fulfilment of customer requirements, effective inventory control, timely dispatch and receipt of parts, and seamless communication between customers, suppliers, and internal departments. By fostering a culture of safety, accuracy, and customer focus, this role supports business growth, strengthens client relationships, and optimises end-to-end parts operations from enquiry through to delivery.

Roster
: 38 Hours, Monday – Friday

Role Located
: Campbellfield

Remuneration:
$90,000.00

What We Are Looking For

  • Experience in Parts interpretation for Mining/Earthmoving Equipment.
  • Experience with computerised Inventory Control Systems.
  • Good written and oral communication skills.
  • Pleasant and efficient personal and telephone manner
  • High standard of product knowledge
  • Computer Literate
  • Excellent time management skills
  • ensure all E.D.P. paperwork is processed in an accurate and timely fashion and stored appropriately for easy reference and retrieval.
  • Provide support, guidance and coaching to Team Members to aid a positive Employee Experience.
  • To assist in the development of Parts Sales by actively seeking and exploiting opportunities to sell Parts Product.

Komatsu benefits:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

  • Customer Support Specialist

    5 days ago

    Campbellfield, Victoria, Australia Flexi Personnel Australia Pty Ltd Full time $60,000 - $80,000 per year

    Flexi Personnel have been a trusted partner for the last 30 years, specialising in supplying staff to industries such as warehousing, manufacturing, transport, and logistics. We demonstrate a commitment to understanding our client's business needs and providing tailored staffing solutions.Our client is Australia's leading online trophy wholesalers. Offering...

  • Supervisor - Field Service

    5 days ago

    Campbellfield, Victoria, Australia Komatsu Australia Full time $80,000 - $120,000 per year

    Komatsu Australia Pty Ltd At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:creating value together. We encourage people with diverse backgrounds to apply for this role.Our Melbourne branch is looking for an experiencedField Service Supervisorto join the team. The position is responsible and...

  • Supervisor - Field Service

    5 days ago

    Campbellfield, Victoria, Australia Komatsu Australia Pty Ltd Full time $80,000 - $120,000 per year

    Company description: Komatsu Australia Pty LtdJob description: At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.Our Melbourne branch is looking for an experienced Field Service Supervisor to join the...

  • Vehicle Conversions Supervisor

    1 week ago

    Campbellfield, Victoria, Australia Ford Motor Company Full time $120,000 - $180,000 per year

    About UsLead. Grow. Transform.Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come.Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, they are well-positioned to...

  • Customer Service/Technical Support

    2 weeks ago

    Campbellfield, Victoria, Australia Swagelok Australia Full time

    Who are we?Swagelok is a global leader in fluid system solutions, offering high-performance products, assemblies, and services across a wide range of industries — including oil & gas, chemical processing, power, clean energy, medical and manufacturing.We pride ourselves on delivering engineered solutions with exceptional reliability, backed by our local...

  • Technician - Resident Field Service

    5 days ago

    Campbellfield, Victoria, Australia Komatsu Australia Pty Ltd Full time $60,000 - $120,000 per year

    Reporting to the Dry Creek, South Australia, Field service supervisor, your role as the Resident Field Service Technician will cover Victoria, New South Wales, Sunraysia region, including the South Australia Riverland area.  You will provide skilful and efficient maintenance and repair of Komatsu Customer Equipment and through your efforts, contribute to a...

  • Customer Service Officer

    2 weeks ago

    Campbellfield, Victoria, Australia Rhino Rhino Full time $55,000 - $70,000 per year

    About the businessSeaga Group is a distribution business established for over 30 years. We take a partnership approach, applying in-depth knowledge and experience to deliver technology driven customised solutions. Our product range is extensive and diverse, characterised by consistent supply of high quality, trusted industry brands.Key Features:- Young and...

  • Food Retail Assistant

    2 weeks ago

    Campbellfield, Victoria, Australia Daniels Donuts Full time $40,000 - $60,000 per year

    Job descriptionAt Daniel's Donuts when you enter our stores you cannot help but smile as you ponder the wall of colourful, mouth-watering delicacies in front of you.The Supervisor role is pivotal to supporting the Store Manager and representing our brand directly to customers. You will be supported by an amazing team of donut connoisseur's This is a...

  • Hard Waste Driver

    2 weeks ago

    Campbellfield, Victoria, Australia W M Waste Management Service PL Full time

    About Us:WM Waste Management Services is a family-run business and a leading provider of hard waste collection and recycling services for over 40 years. We pride ourselves on our commitment to delivering high-quality services and are continually expanding our team to meet the evolving needs of the communities we serve. We are a team of motivated,...

  • Cabinet Vision Designer and Lister

    2 weeks ago

    Campbellfield, Victoria, Australia Kitchen Innovations Full time

    Company DescriptionKitchen Innovations (KI) is a privately owned Australian company, providing high-quality joinery solutions since 1994. Located on a 20,000 square meter site in Campbellfield, KI is one of Australia's fastest growing joinery companies, renowned for exceptional customer service and excellence in manufacturing. Our stringent manufacturing...