Senior Facilities Manager

About us:

At Knight Frank, we're passionate about property, but it takes more than passion to make us the world's most successful privately-owned property agency and consultancy.With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services. Knight Frank is a place where you can bring your whole self to work. That's what makes us a diverse collection of experts, problem solvers and innovators. Our purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.

What's in it for you?

• Competitive remuneration package.
  
• Career development opportunities such as internal and external mentoring, leadership education training, and study leave to focus on your personal growth.
  
• A generous 16-week parental scheme plus superannuation for a full 12 months.
  
• Birthday leave.
  
• Swap around a public holiday for a cultural swap day
  
• Two Wellness Days to allow you to focus on your own physical and or mental wellbeing.
  
• A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends.
  
• We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities.
  
• Our reward platform "The Vault" gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts.
  
• Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation.
  
• Plus, so much more
  

The role:

Our Facilities Management team is widely recognised as a leader in delivering premium facilities management services across Australia. We are seeking a skilled and driven Senior Facilities Manager to oversee a high-profile healthcare client with a broad portfolio of healthcare assets across Queensland.

Based in Brisbane, this is a significant opportunity for a highly experienced facilities manager looking to elevate their career by managing a larger, more diverse portfolio within the healthcare sector. The ideal candidate will currently be working as a Senior Facilities Manager and be ready to take on greater responsibility, leading the delivery of high-performance outcomes across multiple critical sites.

"Knight Frank provides the tools, support, and most importantly, places total trust in your ability to complete the role of an Operations/Facility Manager. Back-end advice for all compliance items that are required to be completed is provided regularly. The team support culture is not only talked about but actioned." – Mike Myers, Retail Operations Manager

Key Responsibilities:

• Establish and maintain strong relationships with tenant stakeholders.
  
• Oversee compliance and risk management across the portfolio to ensure lease compliance and protect client interest.
  
• Being the primary contact for technical and maintenance advice across the portfolio.
  
• Establish and maintain all facilities data and documentation within our market leading Facilities Response Centre (FRC) platform. Through FRC drive management of critical facilities operations including contractor performance, procurement program, compliance and risk management, and incident reporting and management.
  
• Managing essential services, including air conditioning, lifts, and fire safety, where client responsibility.
  
• Review service contracts to streamline and ensure high quality, efficient performance.
  
• Actively engage in and deliver sustainability initiatives and programs aligned with the client strategy.
  
• Manage and ensure performance of the facilities management team
  
• Manage and oversee small-scale capital works
  
• Work with the portfolio management team to develop budgets annually and complete re-forecasting as required
  
• Complete monthly operations reporting in the client management report
  

Who we are looking for

Join a team where the uniqueness of our people is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best.

• Highly experienced in facilities management on behalf of asset owners
  
• Excellent verbal and written communication skills including report writing
  
• Strong financial analytical skills
  
• Proven capability in team management
  
• Highly organised and able to plan and prioritise work load effectively
  
• Highly customer focused with exceptional relationship management skills
  
• Excellent problem solving skills
  
• Ability to travel throughout Queensland
  

Not the perfect fit?
We encourage applications from people of all backgrounds and abilities. As every person and their situation is unique, we look at this on an individual and applied role basis. We actively encourage you to apply for roles that suit your background and skill set. You might have something we didn't realise we needed.Please note, that if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply. No agencies, please.