
Operations & Accounts Coordinator – Trade & Property Services
2 weeks ago
We're seeking an experienced Operations & Accounts Coordinator with a solid background in trade services administration—ideally from an electrical, plumbing, or property maintenance environment. This hybrid role blends job scheduling, field staff coordination, and Xero-based finance tasks, making it ideal for someone who understands the day-to-day operational needs of a trade-based business. If you've used tools like ServiceM8, managed job workflows, and supported property or service operations, we'd like to hear from you.
You'll be part of a close-knit, down-to-earth team that values efficiency, initiative, and transparency. This role is ideal for someone who's worked within the trade or property sectors and enjoys managing processes from enquiry to job completion and payment.
Key Responsibilities Trade Operations-
Coordinate daily job scheduling and technician workflow via ServiceM8 or similar platforms.
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Handle client communications and job progress updates across residential and commercial projects.
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Process work orders, manage quotes, create job cards, and ensure all documentation is in order.
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Manage accounts payable/receivable, invoice generation, and reconciliation using Xero.
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Support payroll processing, including timesheets, superannuation, and leave tracking.
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Prepare basic financial reports and assist with internal compliance checks.
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Assist with coordination of property maintenance tasks and liaising with contractors.
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Support documentation and workflows for property development projects.
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Liaise with suppliers, council bodies, and utility providers where needed.
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Be the first point of contact for phone and email enquiries.
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Support directors and technicians by maintaining job timelines and follow-ups.
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Contribute to internal process improvements and reporting systems.
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Demonstrated experience coordinating operations in a trade services business (e.g. electrical, plumbing, property maintenance).
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Strong working knowledge of job management platforms such as ServiceM8, simPRO, AroFlo, or similar.
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Proficiency in Xero, including invoicing, reconciliation, and payroll.
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Clear and professional verbal/written communication with clients and suppliers.
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Highly organised, self-motivated, and capable of prioritising tasks in a fast-paced environment.
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Experience working in property or real estate operations, such as coordinating repairs or supporting development activities.
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Hybrid working arrangement – work from home with occasional site visits.
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Friendly, down-to-earth team culture.
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Varied, hands-on role with plenty of responsibility.
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Scope to grow your role across trade and property divisions.
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Convenient Melbourne location with long-term stability.
If you're looking to progress and expand your career in operations in the industry, this could be a great next step. We're looking for someone who can confidently step into the role and contribute effectively to the ongoing and planned operations of the business.
If you're after a position that offers flexibility, variety, and a supportive team environment — we'd love to hear from you.
Click 'Apply Now' and send through your resume and a brief cover letter.
We kindly advise that shortlisting will focus on candidates whose experience closely aligns with the key requirements outlined above.
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