Deployment Technician

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We're searching for a Melbourne based Deployment Technician – Production to join our Workforce Products Deployment team, so that we can ensure smooth upgrades, migrations, and deployments for our customers worldwide. The Deployment Technician will execute deployment activities, troubleshoot issues, and collaborate with customers and internal teams to deliver reliable, high-quality outcomes that strengthen our mission of safer, better healthcare for all.

How You'll Spend Your Time

• Perform upgrades in pre-production and production environments across all geographies to ensure minimal disruption to client operations.
• Assist in migrating environments to new platforms by following structured procedures and collaborating with internal teams.
• Monitor deployment and migration activities to ensure timely and successful execution.
• Identify and troubleshoot issues during upgrades or migrations, escalating as needed to maintain service quality.
• Communicate clearly with customers about schedules, status updates, and issue resolutions.
• Collaborate with internal teams to streamline workflows, resolve technical issues, and enhance deployment processes.
• Document lessons learned and maintain accurate records of deployments to support knowledge sharing and continuous improvement.
• Support process improvements, CI/CD pipeline maintenance, and Terraform-based environment migrations to enhance efficiency and repeatability.
• Adapt operational procedures to evolving requirements, applying technical judgment to ensure reliable delivery.

What Kind of Things We're Most Interested in You Having

• Experience performing deployments, upgrades, or migrations in pre-production and production environments.
• Availability and willingness to perform weekly out-of-hours upgrade activities which will be compensated
• Skilled in troubleshooting operational issues and applying structured problem-solving techniques.
• Experience assisting with process improvement initiatives to enhance deployment efficiency.
• Strong communication skills to collaborate effectively with customers and internal teams across multiple geographies.
• Hands-on experience with CI/CD pipelines and environment transitions.
• Experience using Terraform (or equivalent IaC tools) for environment migrations.
• Ability to work independently, adapt to evolving requirements, and maintain accurate records.
• Detail-oriented and organized approach to deployment and process management.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.