Customer Service Representative

1 week ago

Penrith Municipality, Australia Tempe Tyres Full time $104,000 - $130,878 per year

What do you believe it takes to be successful?

  • You are – constantly learning new skills that will get you to the next step
  • You strive – to be the very best at what you do
  • You believe – recognition and reward is for those that work hard for it
  • You enjoy – the challenge that a day brings and take satisfaction in doing a great job
  • You enjoy – being surrounded by positive and like-minded people

This is us Is this YOU too?

About the role:

  • Greet customers and ascertain what each customer wants or needs.
  • Maintain knowledge of products, current sales and promotions, policies regarding sales/exchange, safety and company security practices.
  • Correctly calculate pricing and communicate this to customers.
  • Correctly complete job cards/paperwork for each vehicle.
  • Recommend, select, and help locate or obtain products as required.
  • Describe products and explain product benefits, variations and options to customers.
  • Ticket, arrange and display products to promote sales as required.
  • Achieve sales growth and expectations in terms of unit sales and/or revenue.
  • Maintain good housekeeping standards in your work area.
  • Ensure stock is available before arranging final purchase and completion of job cards/paperwork.
  • Sell and arrange delivery of phone orders by completing paperwork correctly and accurately.
  • Keep the customer informed if delays occur. Also follow up customers regarding take away orders
  • Provide service excellence to customers at all times.

What you'll need to get the role :

  • Be a proactive and driven individual who works well within a team and has a 'customer comes first' attitude
  • Have a passion for selling - both FACE TO FACE and on the TELEPHONE.
  • Provide service excellence by solving customer problems and providing sales solutions
  • Be comfortable liaising and building relationships with customers
  • Tyre and/or wheel sales experience preferred but NOT essential.
  • Pay rate: Base rate + overtime + superannuation

Does this sound like a role you can sink your teeth into? Don't miss out on this great opportunity to grow your career with this forward thinking company.

Hurry Don't wait Apply NOW

Please note that NO agency applications will be accepted in the recruitment of this role. Also only successful applicants will be contacted.

Job Type: Full-time

Pay: $25.00 – $26.00 per hour

Benefits:

  • Employee discount

Application Question(s):

  • Are you available to work Mon - Fri?

Work Location: In person

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