Coordinator Service Support
12 hours ago
Applications closing on 17 November 2025, 12:00 PM
Reference number
25-64
Job Type
Full Time
Package
Band 6
Full time
Ongoing
Band 6, $88,515 pa + Super
Closing date: 12pm on Monday 17 November 2025
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you'll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.
The role
Key responsibilities undertaken by the Coordinator Service Support include:
- Coordinate the delivery of services to eligible residents of the Mount Alexander Shire
- Identify and develop process improvements which enhance the quality of service delivery to the community
- Facilitate and manage the roll out of appropriate software upgrades within the Community Wellbeing team
- Monitor targets and prepare reports for unit budgets and reporting to funding entities
- Educate staff in relevant program compliance issues and how to develop appropriate practices and procedures in order to minimise and control the risk/s
Our ideal candidate
To be successful in this role you will have:
- relevant experience and qualifications
- demonstrated experience in staff support and management in a clinical environment
- excellent verbal and written communication skills
- well developed problem solving skills
- skills in managing time, setting priorities and planning and organising
- proficient in the use of computer software including Microsoft Office suite
Benefits
- Annual salary increases
- Hybrid working options – work from home and the office
- Flexible working arrangements, including options for part time work and rostered days off
- Access to Fitness Passport and Employee Assistance Program (EAP) for staff and families
- Generous leave provisions, including purchased leave options and paid parental leave
- Cross-skilling and professional development opportunities
Visit the Why work with us page on our website for more benefits.
Contact
If you have any questions or would like to discuss the role, please contact Rosalie Rogers, Manager Community Wellbeing, on
How to apply
Visit our website and review the Information for applicants, then apply via our Current Vacancies page.
Please ensure your application includes:
- A cover letter, telling us why you are the best person for the position
- A copy of your current resume
- Responses to the Key Selection Criteria listed in the position description
Additional information
Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.
Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.
For more information on the recruitment process, please download the Candidate information document from our website.
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