Participant Engagement And Housing Advisor

10 hours ago

Melbourne, Victoria, Australia Life Care Assist Full time $840,000 - $960,000 per year

Company Description

Life Care Assist is a leading NDIS-registered Specialist Disability Accommodation (SDA) provider with a national growth trajectory.

We're dedicated to empowering people with disability to live with dignity, independence, and choice.

Every home we develop is designed around the person - not the other way around.

We work closely with individuals, their families, support coordinators, and housing partners to match the right people with the right homes.

Our goal is simple: to make finding and keeping a home easier, fairer, and more personal for people with disability.

We believe inclusion starts with where you live. That's why we focus on:

  • Building accessible homes that meet diverse support needs
  • Creating positive, lasting housing experiences
  • Working collaboratively with participants and partners
  • Delivering genuine outcomes through quality and care

LCA is proud to be a values-led team driven by purpose, integrity, and respect.

We're growing fast, and we're looking for people who want to make a difference every day.

Role Description

We're looking for
Participant Engagement and Housing Advisors
to join our Melbourne team.

This is a
full-time or part time role
with flexibility to work from home and travel across Melbourne and surrounding regions.

You'll support individuals explore housing options, conduct property viewings, and build strong relationships with support coordinators, families, and providers.

You'll also play a key role in coordinating tenancy documentation, ensuring smooth transitions, and maintaining LCA's focus on quality service and participant outcomes.

What You'll Do

  • Respond to enquiries and guide individuals through housing options
  • Build and maintain referral relationships with sector partners
  • Coordinate home viewings and assist with tenancy documentation
  • Keep records accurate and compliant
  • Represent Life Care Assist at community and industry events
  • Work closely with the housing and marketing teams to improve engagement

What You'll Bring

  • Experience or strong interest in NDIS, SDA, SIL, or housing coordination
  • Great communication and relationship skills
  • Organised, reliable, and confident working independently
  • Current Driver's Licence, Police Check, NDIS Worker Check, and WWCC
  • Relevant experience or study in Community Services, Disability, or Housing (advantage)

What We Offer

  • $70,000 – $80,000 + super + car allowance
  • Flexible work from home with travel across Melbourne
  • Supportive, values-driven team culture
  • Training, mentoring, and career growth opportunities
  • A role where your work directly improves people's lives

If you enjoy meeting people, helping others, and being part of a purpose-driven organisation, we'd love to hear from you.

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