PPM Analyst

Title:
PPM Analyst (Project Manager)

Division:
Functional Services

Reports To:
Functional Services Manager

SUMMARY

The PPM Analyst is responsible for managing the deployment projects into client environments, ensuring that all deliverables are completed on time and within scope. This role involves managing project implementation activities and collaborating with internal and client teams to drive project success.

The PPM Analyst will be responsible for conducting solution workshops, creating presentations tailored to client environments and providing clear meeting summaries and actions. They will need to work closely with the Business Analyst (BA) to manage solution workshops and contribute to the development of work packages.

RESPONSIBILITIES

• Project Implementation & Deployment:
• Oversee the deployment of projects into client environments.
• Ensure all deliverables are completed on time and within the agreed scope.
• Track and manage project activities using both HB Implementation and client Boards.
• Raise and monitor tickets related to project implementation and activities.
• Co-ordinate and facilitate the delivery of the deployment.
• Project Governance & Risk Management:
• Manage project scope and schedule to ensure timely and effective delivery.
• Work with the team to identify, assess, and manage risks and issues that may impact deployment.
• Prepare agendas and minutes for meetings.
• Project Reporting.
• Critical evaluation and updating of various documents associated with Project Management Plans.
• Ensure smooth transitions and handovers to Managed Services post-deployment.
• Stakeholder Engagement & Customer Support:
• Foster strong relationships and effective communication with internal and external stakeholders.
• Provide expert advice to customers on the Planview way of working.
• Take ownership of customer requests and issues, ensuring they are followed through to resolution and client satisfaction.
• Inform clients by explaining procedures, answering questions, and providing deployment-related information.

· Solution Workshops & Presentations:

o   Develop and deliver solution workshop presentations tailored to the client's working environment.

o   Conduct workshops and provide summaries and due dates for client deliverables.

o   Collaborate with BAs to manage solution workshops and design development.

o   Assist in the development of work packages, particularly focusing on configuration requirements.

· Strong Project management and implementation experience.

· Strong collaboration and stakeholder engagement skills.

SELECTION CRITERIA

Qualifications

•   
Certification in Project Management (e.g. Prince2, P3M3, PMI etc…)

Experience

·  
At least 2+ years' experience as a Project Coordinator / Project Manager/ PM Analyst / Scheduler position

Organisational/Industry Knowledge

• Administration support
• Intermediate presentation and reporting skills
• PPM Platform knowledge is preferred but not essential.

·
MS Project

• MS Office Suite: Visio, Access, Word, Excel, PowerPoint
• Waterfall and Agile methodology
• Understanding different methodologies and frameworks
• Coordinating workstream progress and risk reports
• Solid appreciation/ understanding and an ability to navigate a multi-stakeholder environment.

Personal Style

•   Emotionally astute. Warm, sincere, collaborative and helpful

•   Professional, commercially adept, confident

•   Adaptive, and resilient.

•   Attention to detail.

•   Strong personal leadership, initiative and motivation

•   Strong integrity, confidentiality and work ethic

Competencies

•   Attention to detail and accuracy

•   Planning and organising

•   Strong communication skills both written and verbal

•   Judgment and problem-solving

•   Supervisory skills