Witness Assistance

Job description

Agency Attorney-General's Department Work unit Director of Public Prosecutions

Job title Witness Assistance - Service Coordinator Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $96,620 - $107,721 Location Darwin

Position number 48318 RTF Closing 14/09/2025

Contact officer Melinda Listing, Assistant Director on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with

disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss

this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Manage the provision of support and assistance to witnesses, victims of crime and their families during their involvement with the criminal

justice system.

Context statement

The position is based in Darwin and is required to assist in coordinating the Crown and Summary workloads within the unit and attend as

required the Local and Supreme Courts in Darwin, and remote circuit courts in the Northern region to provide support to victims,

witnesses, and their families. The position works closely with prosecutors and other agencies to ensure the best outcomes for victims and

witnesses during the court process. The position is required to travel to remote communities with overnight stays.

Key duties and responsibilities

1. Provide a high level of advice, support, information and assistance to victims, witnesses and their families throughout their experience

of the court system.

1. Provide coordination and management assistance to the Darwin unit of the Witness Assistance Service, including providing training

and informal supervision of staff.

3. Provide high quality advice to senior management on the provision of witness assistance services in the Darwin Region.

1. Develop and maintain effective communication links and networks with key stakeholders.
2. Develop and implement effective strategies for the monitoring of case progress to ensure effective case management.
3. Promote Witness Assistance Services in the Darwin region through promotional displays and community education programs.

Selection criteria

Essential

1. Sound knowledge of the criminal justice system together with high-level skills appropriate to the provision of advice, support,

information and assistance to victims, witnesses and their families.

2. Experience in the training, supervision and leadership of staff with the capacity to manage change.

3. Ability to provide high quality advice to senior management on the provision of witness assistance services.

1. Proven ability to work and communicate effectively in a cross-cultural environment and a demonstrated understanding of the issues

that affect Aboriginal victims, witnesses and their families.

5. Proven ability to develop and maintain good working relationships with team members and internal and external stakeholders.

1. Well-developed organisational skills with the ability to work under pressure, make sound judgements, work independently and

prioritise workloads in a busy environment.

7. Hold (or have the capacity to obtain) a current NT driver's licence, and willingness to travel to remote locations by light aircraft/4WD.

Desirable

1. Experience working in the NT criminal justice system.

2. Bachelor qualification in social work, social science or law.

Further information

The successful applicant will be required to undergo a criminal history check including a Fingerprint Scan and Name Check. A criminal

history check will not exclude an applicant from this position unless it is a relevant criminal history. Pre-employment form is to be submitted

with your online application, to support the selection panel in assessing your application.