IAM Consultant

Are you a seasoned identity professional with hands-on expertise in Microsoft Identity Manager (MIM)? Do you thrive on supporting and enhancing complex identity environments for enterprise clients and want to be part of Australia's largest and fastest-growing cyber security consultancy?

CyberCX is expanding our Identity capability and we're looking for skilled MIM specialists to help our clients stabilise, optimise, and evolve their identity platforms.

About The Company
CyberCX has united Australia and New Zealand's most trusted cyber security companies to deliver the most comprehensive end-to-end cyber security services offering to enterprises and governments. With a workforce of over 1300 cyber security professionals and a footprint of over 14 offices across Australia and New Zealand and global presence in Europe and the US, CyberCX offers a full suite of cyber security services.

The CyberCX IdAM Practice is a dynamic and fast paced environment, where leading-edge IdAM solutions are designed and delivered by a highly skilled and professional team of consultants. Impressing our customers is at the heart of what we do. Providing an outstanding working environment and career growth opportunities for our team enables us to retain the best people to make that happen.

About The Role
As a Consultant, you'll play a key role in delivering, supporting, and improving MIM implementations for high-profile enterprise customers. You'll engage closely with clients to troubleshoot, optimise and enhance MIM platforms across hybrid identity environments.

This is a hands-on technical role with opportunities to support both managed service engagements and project-based work, contributing to the ongoing lifecycle of critical identity infrastructure and uplift to cloud native Identity services.

We are seeking high performing candidates who are customer-focused and can demonstrate exceptional technical and communication skills. You will be flexible, driven and a commitment to continuous learning. You will have a proven track record of delivering impactful outcomes in your work.

We are open to candidates from Melbourne only. Due to the nature of this role, it is a mandatory requirement that all applicants are Australian citizens or permanent residents of Australia.
Duties

• Deliver expert-level support, configuration, and enhancement of MIM solutions
• Design and implement MIM Sync Engine and Portal configurations, including complex workflows, provisioning rules, and lifecycle policies
• Troubleshoot and resolve identity synchronisation, flow, and access issues across integrated systems (e.g. Active Directory, Azure AD, HR platforms, SQL)
• Collaborate with clients and internal teams to stabilise and optimise enterprise MIM environments
• Participate in migration planning, uplift initiatives, or transition strategies involving Entra ID or modern identity platforms
• Produce clear technical documentation, operational guides, and knowledge transfer artefacts
• Provide advisory and delivery support across both managed services and project-based MIM engagements
• Contribute to internal knowledge, improvement of delivery standards, and capability uplift
• Stay current with industry trends, emerging technologies, and best practices to continuously enhance our service offerings.

*Skills & experience*

• A minimum of 5 years of Professional Services and ICT Technology experience with a strong focus on Microsoft Identity
• Hands-on experience with MIM Sync rules, workflows, portal configurations, and integration with systems like Active Directory, Azure AD, SAP, Oracle, and SQL
• Solid understanding of identity lifecycle management, attribute mapping, and automated provisioning/deprovisioning
• Ability to engage with enterprise clients and translate technical concepts into actionable outcomes
• Strong analytical and problem-solving skills
• Scripting (PowerShell), and documentation skills
• Exposure to broader Microsoft identity solutions (e.g. Entra ID, Conditional Access, PIM) is desirable but not required
• Previous experience in a consulting, professional services, or operational IAM role preferred
• Proven track record of successfully maintaining and delivering identity and access management projects for a variety of clients and industries.
• Understanding of identity and access management best practices, security frameworks, and compliance requirements.
• Outstanding communication and collaboration skills with the ability to engage effectively with clients and internal teams.

Benefits

• Flexible hybrid working environment (a blend of office and WFH)
• Ability to deepen your experience and skills in-line with CyberCX's specialisation as Australia's leading cyber security provider.
• Opportunities to engage with a diverse range of clients experiencing the challenges and opportunities in the IdAM/PAM transformation of their enterprise or industry and distinguish yourself as a professional who can navigate this journey.
• Corporate discounts on a huge variety of retail stores through our partners

This is a fantastic opportunity for an enthusiastic professional looking to spread their wings. If you're looking to continuously grow and to embrace disruptive methods and technologies to protect customers, submit your CV by following the "Apply" button.