Human Resources Business Partner

POSITION DESCRIPTION

POSITION: Human Resources Business Partner

LOCATION: St Leonards, NSW, Australia

REPORTING TO: Chief Operating Officer

ISSUED: 20/08/2025

INTRODUCTION AND FUNCTION OF THE ROLE

Claude Group is a leading out-of-home media organisation with an integrated portfolio of brands connecting audiences across Australia:

Claude Outdoor delivers high-impact advertising solutions through its extensive street furniture, directional signage, and billboard network, comprising over 8,000 digital and static displays.

TorchMedia is Australia's largest supplier of premium transit media solutions, offering high-frequency formats across light rail, heavy rail, and ferry networks.

Claude Neon is an iconic leader in signage, renowned for its bespoke wayfinding and commercial signage for clients nationwide.

The Human Resources Business Partner is responsible for ensuring the effective and efficient delivery of HR services that support the organisation's daily operations. This role focuses on the practical implementation of HR policies, providing hands-on assistance in recruitment, selection, induction, benefits administration, time and attendance management, compliance with employment laws, and support for employees and managers on personnel matters. The specialist will serve as the contact for routine human resources questions, issue resolution, and leading process excellence.

KEY RESPONSIBILITIES

Recruitment Support: Post job openings, schedule interviews, and coordinate with hiring managers to move candidates through the recruitment process, including post-interview reference checks and compliance checks.

Position Descriptions: Development and review on an ongoing basis of Position Descriptions.

Onboarding and Offboarding: Prepare new hire paperwork, conduct induction and orientation sessions, and manage exit processes for departing employees alongside relevant department managers.

Performance Plans: Assisting managers in the development, administration, and execution of performance reviews for employees.

Employee Records Management: Maintain accurate and timely personnel files and HR database, ensuring confidentiality and compliance with regulations.

Time and Attendance: Assist Managers & Payroll with tracking of leave, processing timesheets, and follow up on absences or discrepancies as needed.

Payroll Coordination: Lead the coordination of payroll, including management of remuneration changes and amendments with an external payroll operator.

Policy Implementation: Communicate HR policies and procedures to employees and ensure sign off all Policies & Procedures by employees. Ensure consistent understanding and application at implementation.

Compliance: Assist the senior leadership team to help the organisation stay compliant with relevant laws and internal standards by completing required documentation and supporting audits, including assisting with Work Health and Safety compliance.

Employee Support: Respond to day-to-day HR inquiries, clarify policy and processes queries, and provide guidance on basic workplace issues. Escalate complex matters when necessary to the COO.

Reporting: Prepare HR reports on metrics such as headcount, turnover, leave balances, and other operational data for management review within the time frame required.

Employee Engagement and Retention: Suggest and implement approved initiatives to keep employees engaged, including training initiatives, growth initiatives and social activities.

SKILLS & EXPERIENCE REQUIRED

• Associate's or Bachelor's degree in human resources, Business Administration, or a related field (or equivalent experience).

• At least 8 years of experience in an HR Generalist role.

• Solid understanding of relevant Awards, HR practices, procedures, and employment regulations.

• In-depth knowledge of Modern Awards, particularly the Advertising (Commercial) Services Award
• Strong organisational skills with attention to detail and the ability to manage multiple tasks efficiently.

• Excellent communication and interpersonal skills.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Strong working knowledge of Microsoft Office (PowerPoint, Word, Excel).

• Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, or similar)

• Demonstrated ability to work collaboratively in a fast-paced team environment.

• Professional, personable and supportive with the ability to build rapport with clients, stakeholders and team members.

• AHRI membership and/or CIPD/SHRM certification preferred
• Must have a permanent right to work in Australia
• Must be willing to undergo pre-employment background and reference checks

COMPANY VALUES

Our organisational values are the foundation for our success and guide us. The values and how they link to Work Health and Safety include:

Health and Wellbeing First

• Prioritising team wellbeing and psychological safety

• Demonstrating WHS leadership at every level

• Recognising and reinforcing safe work habits and intervention

Make it Happen

• Setting measurable goals and delivering results

• Continuously improving how we work, plan, and deliver

• Ensuring systems, documentation, and reporting drive high performance

Communicate Freely

• Fostering open dialogue with staff, clients, and contractors

• Clarifying accountabilities and keeping safety front of mind

• Making communication accessible and transparent

Community Focus

• Listening to and supporting our clients, partners, and people

• Empowering individuals to speak up and stop unsafe work

• Taking corrective action and continually improving

Do the Right Thing

• Acting ethically and responsibly at all times

• Being a role model and steward of our values