Night Operations Support

4 days ago

Liverpool NSW, Australia OTR Full time $60,000 - $80,000 per year

Req #2292

Reddy Express Liverpool, Hume Highway, Liverpool, New South Wales, Australia

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Job description

Posted Sunday, 28 September 2025, 9:30 am | Expires Friday, 24 October 2025, 8:29 am

OTR Group – OTR, Smokemart & GiftBox, Reddy Express

Who we are

OTR Group (Viva Energy Retail), is part of the Viva Energy Group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Our combined network of more than 1,000 convenience locations around the country brings together Viva Energy Australia's incredible national footprint of industry-leading innovation. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

About the role

As a 24/7 retailer, it's important that OTR stores have fantastic leadership and support overnight. The Night Operations Support role fulfils this requirement by providing out of hours support and store supervision, working in close partnership with Area and Operations Managers as well as critical support functions across OTR. This role plays a key part in providing the best possible experience for our Guests in OTR and represents an important part of the OTR career path.

Your contributions

  • Work on a rotating roster to provide afterhours support in stores
  • Visit stores following an agreed visit plan, coaching teams, and identifying areas for improvement
  • Identify network wide lighting issues and report in a consolidated manner for resolution
  • Ensure door lock policies, cash handling and general safety issues are complying
  • Identify and escalate people and process improvements to better support night teams
  • Report on progress against priorities and relevant KPI's

What we offer

  • Be a part of the journey, with countless opportunities as we rapidly expand into a nationwide retail powerhouse
  • Access to exclusive staff benefits
  • Access to our free and confidential Employee Assistance Program (EAP)

What we are looking for

  • Must have at least one years' experience in Convenience and be able to work autonomously
  • Must have at least two years' experience in retail leading teams
  • Leadership experience and the desire to drive their career
  • Excellent verbal and written communication skills and time management skills
  • Valid driver's license
  • Police clearance

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