Compliance Manager

About the Role

Senior role in the Compliance Function responsible for support in driving and embedding regulatory compliance and policies and will be instrumental in ensuring compliance with Avant Mutual's legal, regulatory, and ethical responsibilities.

This role will function as a conduit between Legal, Risk and Compliance functions and Avant Mutual's front line teams to ensure the necessary systems, processes and analytics are in place to support implementation of risk and compliance frameworks, policies, and standards. This includes managing the compliance monitoring program (covering legal and regulatory obligations), the compliance incident process, compliance training and development, control verification and analysis of data sourced from complaints and incidents.

Reporting to the Senior Manager - Compliance and working closely with the broader Line 2 Risk team and the Legal team, the Compliance Manager will form part of the second line of defence, managing and undertaking field work to support the development, maintenance and monitoring of compliance to policies, standards, and processes.

Key responsibilities

Regulatory Framework Management

• Develop, maintain and monitor comprehensive compliance frameworks covering AFS licence conditions, ASIC/APRA requirements, and prudential standards (CPS 220, CPS 230).
• Ensure compliance with ASIC RG 104 requirements and regulatory obligations across all business operations.\
• Establish policies, procedures and controls to manage compliance risks affecting consumers, members and market integrity.
• Provide ongoing maintenance and continuous improvement of compliance frameworks, standards, and processes.

Compliance Monitoring and Risk Management

• Manage comprehensive compliance monitoring programs and conduct regular testing and reviews.
• Plan and deliver compliance assurance reviews on business unit adherence to frameworks, policies, standards, and processes.
• Maintain compliance risk registers and implement appropriate mitigation strategies.
• Oversee obligations management in GRC systems and coordinate compliance assurance activities.
• Provide specialist compliance risk support across all business units.
• Provide reporting and insights on compliance assurance review findings.

Breach Management and Regulatory Reporting

• Establish robust breach identification, investigation and remediation processes.
• Manage breach registers and ensure timely reporting to ASIC, APRA and relevant regulators.
• Coordinate responses to regulatory inquiries and prepare compliance reports within prescribed timeframes.
• Document and embed compliance incident processes organisation-wide with oversight and reporting of incidents and breaches.
• Provide key support and management of compliance centres of excellence including incidents and breaches.

Regulatory Change Management

• Document and embed regulatory change processes and requirements.
• Communicate and provide advice on regulatory changes.
• Maintain current knowledge of regulatory developments and industry best practices.

Compliance Culture and Training

• Develop and deliver comprehensive compliance training programs and guidance materials to support business application of risk and compliance frameworks.
• Promote strong compliance culture through communication and awareness initiatives.
• Partner with business units to embed compliance frameworks and influence positive compliance risk culture.

About you

Essential Experience

• 9+ years of professional experience in risk or compliance, ideally within financial services or healthcare sectors
• Deep understanding of ASIC/APRA regulatory requirements and proven expertise in compliance framework development
• Track record of successfully implementing pragmatic solutions to complex regulatory challenges

Technical Excellence

• Subject matter expertise in compliance obligations, incident and breach management, and licensing requirements
• Strong knowledge of control responses and risk mitigation strategies
• Experience presenting to and influencing senior management and Board-level stakeholders

Personal Attributes

• Exceptional ability to distil complexity into clear, actionable advice
• Superior stakeholder management skills with a collaborative, consultative approach
• Natural curiosity combined with meticulous attention to detail
• Resilient and adaptable, thriving in a transforming environment

Qualifications

• Tertiary qualifications in Business, Law, Risk Management, or Compliance preferred

About Avant

Avant is Australia's leading medical defense organisation with a proud heritage of protecting Australian medical professionals for over 130 years. It was established by a small group of doctors in 1893, who wanted to "protect themselves from actions arising out of the practice of medicine".

Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety, and professionalism in medicine, through delivering education and research activities.

The commitment to members and the profession from our ~950 staff has resulted in over 50% of Australia's doctors choosing to be Avant members, delivered annual revenues of $445 million and net assets of ~$1.4 billion.

Why work at Avant?

• Discount of 25% on Private Health Insurance.
• We value our people by offering an inclusive workplace with flexible work, career development and internal mobility opportunities.
• Our flexible working arrangements are designed to enable genuine work-life balance.
• Your development is our priority, and we have a variety of learning and development programs that will support you in your career.
• We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.
• We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us