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Receptionist

2 weeks ago

Rose Bay, New South Wales, Australia Rose Bay Vet Hospital Full time $60,000 - $80,000 per year

Rose Bay Veterinary Hospital is looking for a full time receptionist to join our growing team. Our practice has been well established for 20 years, is privately owned and located right by the beautiful beaches of the Eastern suburbs.

We are not just your average general practice, We have the best groomers in Sydney and a Doggy Day School that trains to the highest standards. Rose Bay Vet is a one-stop shop for our community so our patients visit us regularly and we form long lasting bonds with them and their families.

Over the last 2 years we have assembled a highly dedicated and highly trained team of nurses, vets and customer care representatives who we have handpicked for their warmth, kindness and care for one another. Our supportive management has completed Australia's top executive leadership training program, and are proud to display our Employer of Choice Accreditation - https://

We are looking for someone awesome to join our awesome team. Someone who has a strong client and patient focus, great with communication and teamwork skills, but above all has a great sense of humour.

The purpose of this position is to provide excellent client service.
It is the receptionist who creates a good first and last impression on our clients.

The role of the receptionist will include but not be limited to:

  • Serving as a representative of the hospital, displaying a friendly, welcoming, and positive attitude in all interactions with clients, patients, and other staff members.

  • Managing incoming phone calls and emails, directing enquiries to the appropriate team members

  • Scheduling appointments and maintaining the clinic's appointment calendar

  • Handling client payments and maintaining accurate financial records

  • Assisting the veterinary team with various administrative tasks as required

  • Maintaining a clean and organised reception area

  • Providing general information and advice to clients about their pets' care

  • Communicates detailed information between clients and staff members.

We are looking for someone who:

  • Previous experience in a customer service or administrative role, preferably within the healthcare or medical industry

  • Excellent communication and interpersonal skills, with the ability to interact effectively with clients, patients, and the veterinary team

  • Strong organisational and time management skills, with the ability to multitask and prioritise tasks effectively

  • Proficiency in using computer software, including patient management systems and Microsoft Office suite

  • A passion for the wellbeing of animals and a genuine interest in the veterinary field

  • A friendly, professional, and empathetic demeanour

Our practice is renovated like no other, and when combined with million dollar
harbour views from our rooftop garden, it makes for a bright and fun atmosphere to work in.
So if you like lunches with a view or right on the beach, as well as endless cups of tea and cake then please send your CV and cover letter to: *************