Manager - Retail and Business Bank Compliance

About The Role
As the Manager – Retail and Business Bank Compliance at BOQ Group you'll play a pivotal role in partnering with every area of the business to ensure robust regulatory compliance and effective management of compliance risks. You will be the go-to expert, engaging with stakeholders across the bank to provide independent review, advice, and challenge on a wide range of initiatives, incidents, and issues. Your expertise will ensure that our products and services consistently meet all financial services obligations, and that conduct risks are identified and managed with the highest standards.

You'll be instrumental in driving improvements to our processes and controls, proactively identifying compliance issues and helping BOQ Group to be "compliant by design." Your ability to assess regulatory changes and support the business in implementing them will be key to our ongoing success. Building strong, open, and transparent relationships with business stakeholders and Line 1 Risk counterparts will be at the heart of your approach, as will collaborating with other Compliance teams to embed effective frameworks, policies, and processes across the bank.

In this role, you'll also provide insightful reporting on compliance risk profiles, incidents, regulatory changes, and emerging risks, ensuring senior management is always well-informed. At BOQ Group, our values of Integrity, Collaboration, Accountability, and Excellence are woven into everything we do, and you'll be empowered to drive meaningful change across the organisation.

About You
You are a highly skilled and experienced regulatory compliance professional with proven expertise in regulatory compliance (especially Corporations Act, NCCP, BCoP and ePayments Code) within the banking or financial services sector. Your sound knowledge of financial services laws and regulations is matched by your ability to interpret and apply them in a practical, business-focused way. You excel at building strong relationships and have outstanding stakeholder management, communication, and objection-handling skills.

Your analytical and problem-solving abilities, combined with a keen attention to detail, set you apart. You are experienced with risk and control frameworks, including control design, testing, and assurance, and you thrive in environments where you can proactively identify and address compliance issues. Your approach is collaborative and proactive, and you are dedicated to continuous improvement and learning. Legal qualifications are desirable, but not mandatory.

If you're ready to make a difference and thrive in a role that touches every part of the business, we'd love to hear from you.

Apply now and help us deliver exceptional customer experiences while upholding the highest standards of regulatory compliance and integrity.

About Us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group's inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Benefits
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community

How To Apply
To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.