Restaurant Supervisor

5 days ago

Coolangatta Queensland, Australia Billy Chow Full time $60,000 - $80,000 per year
Restaurant Supervisor – Billy Chow, Kirra

Full-Time | Leadership Role | Iconic Coastal-Asian Restaurant

About Us

Billy Chow is a vibrant, coastal-Asian dining experience located in the heart of Kirra. We're known for our creative menu, upbeat service, and warm, professional culture. As part of a growing hospitality group, we're expanding our leadership team and seeking a hands-on, motivated Restaurant Supervisor to help us deliver exceptional guest experiences and support the next chapter of Billy Chow's evolution.

About the Role

As Restaurant Supervisor, you'll be the key link between our front-of-house team, management, and kitchen. You'll lead by example during service, ensure smooth daily operations, and uphold the high standards of hospitality that make Billy Chow loved by locals and visitors alike.

Your Responsibilities

·      
• Oversee daily FOH operations and coordinate between kitchen and bar

·      
• Lead, train, and motivate the service team to deliver exceptional guest experiences

·      
• Support rostering, staff onboarding, and shift handovers

·      
• Manage floor service, reservations, and guest feedback with professionalism

·      
• Ensure service quality, hygiene, and safety standards are met at all times

·      
• Assist management with stock control, cash handling, and opening/closing procedures

You'll Bring

·      
• Minimum 2 years' experience in a similar supervisory or senior FOH role

·      
• Strong communication and leadership skills

·      
• Ability to stay calm under pressure and solve problems on the go

·      
• A passion for hospitality and genuine care for team culture

·      
• Availability for nights and weekends

We Offer

·      
• Competitive salary (aligned with experience)

·      
• Supportive leadership and opportunities for career growth within our expanding group

·      
• A positive, professional work culture with a focus on teamwork and consistency

·      
• Staff meals, incentives, and recognition for great work

How to Apply

If you're ready to grow with a dynamic restaurant that values quality, culture, and creativity, we'd love to hear from you. Please apply with your resume and short cover letter outlining your experience and why you'd be a great fit for Billy Chow.

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