Clinical Team Leader

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

As a Clinical Team Leader at Clarence Correctional Centre, you'll lead the coordination and delivery of primary health services to inmates within Australia's largest correctional facility. This is a unique opportunity to apply your clinical expertise and leadership to deliver impactful healthcare in a complex and highly rewarding environment.

This role is well-suited to an experienced Registered Nurse who is committed to clinical leadership, governance, and delivering high-quality care, and who is eager to support a safe, respectful, and rehabilitative setting.The position operates on a rotating shift schedule, with typical shifts between 7:00am–5:00pm or 12:00pm–10:00pm, including weekdays and weekends as required. 

What's in it for you?

• Competitive salary with flexible salary packaging options, including novated leasing for new and used vehicles
• Daily meals, and onsite parking
•  – includes well-being packages, financial perks, career support, and access to Fitness Passport
• Career development – gain exposure to justice health and correctional environments with room to grow
• Generous employee referral program
• 12 weeks of paid parental leave for eligible employees through our Share2Care program

About the Role

As the Clinical Team Leader, you'll be responsible for:

• Leading and guiding a team of Registered and Enrolled Nurses
• Ensuring safe and effective delivery of primary health care and emergency services, role modelling a pro-social model of care.
• Providing expert clinical advice and oversight
• Managing staffing levels, performance, and compliance
• Supporting rehabilitation, safety, and respectful care across the inmate population
• Driving continuous quality improvement initiatives and evidence-based practice

This role will see you working alongside GP/NP to:

• Provide structured oversight and regular review of medically vulnerable patients in clinical cells.
• Escalate deteriorating patients promptly to avoid crisis-level interventions.
• Assist in managing triage and coordinating patient flow.
• Oversee follow-up of missed or delayed appointments and correspondence reports.
• Support interdisciplinary collaboration and clinical governance.
• Act as a key safety mechanism aligned with best-practice management.

The Clinical Team Leader will apply advanced critical thinking and evidence-based practice to:

• Assess complex situations and evaluate clinical risk.
• Prioritise care and support decision-making.
• Navigate the complexities of correctional healthcare to ensure optimal outcomes.

You will report to the Nurse Unit Manager and play a key part in the broader health leadership structure. Your ability to build trust, uphold safety standards, and lead with integrity will be essential.

About Clarence Correctional Centre

Opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia. Located on the NSW North Coast – approx. 6 hours from Sydney and 3.5 hours from Brisbane – the area offers a relaxed coastal lifestyle, surrounded by lush rainforests, sand dunes, and welcoming communities.

The Centre services a large region from the Queensland border to Kempsey and Tamworth and is operated with a focus on:

• Rehabilitation and reintegration of inmates
• Safety and security for the community
• Providing a decent and respectful environment for staff, inmates, and visitors

Who You Are

You are a qualified Registered Nurse (AHPRA) with:

• At least four years of post-graduate experience
• Strong clinical leadership experience
• A background in acute, emergency, rural/remote, or correctional health (preferred)
• Postgraduate qualifications (or working toward them) in a relevant clinical or management field
• Excellent communication, critical thinking, and decision-making skills

Please note: This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a State and Federal Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

For help with your application or questions about the role, please feel free to contact me on or via email at

Impact a better future at Serco.