Operations Manager

5 days ago

Sydney, New South Wales, Australia Rapid Insulation Full time $80,000 - $120,000 per year
About Us

Rapid Insulation is a growing, family-owned insulation company built on trust, reliability, and high-quality workmanship. We pride ourselves on delivering exceptional service and maintaining strong relationships with our customers and team. As we continue to grow, we're looking for an Operations & Quality Manager who shares our values and is ready to play a key role in driving our business forward.


About the Role

We are seeking a motivated and highly organised Operations & Quality Manager to oversee the day-to-day running of our operations, maintain high standards of workmanship, and ensure smooth and efficient warehouse and stock control. You will be a key point of contact between management, the team, and our customers, upholding company values and ensuring every job meets our quality standards.


Key Responsibilities

  • Operational Efficiency:

  • Manage daily scheduling, team coordination, and job timeframes to ensure timely project delivery.

  • Streamline processes to improve productivity across job sites and in the warehouse.
  • Oversee staff on-site performance and maintain time efficiency on all projects.

  • Stock & Warehouse Management:

  • Maintain accurate stock levels, inventory control, and warehouse organisation.

  • Ensure all materials and tools are available and properly stored.
  • Coordinate deliveries and manage supplier relationships as needed.

  • Quality Assurance & Standards:

  • Conduct regular inspections of completed jobs to ensure work meets company standards.

  • Implement and maintain quality control systems and safety procedures.
  • Provide training and feedback to team members on workmanship and standards.

  • Company Representation & Customer Relations:

  • Act as a point of contact for customer concerns, ensuring a high level of professionalism.

  • Support team members with customer interactions when needed.
  • Represent the company's values and image at all times.

  • Company Upkeep & Values:

  • Help maintain a professional, clean, and safe work environment.

  • Promote a positive, team-first culture across the business.
  • Support the business owners in general operations and business development tasks.

About You

We're looking for someone who:

  • Has strong time management and organisational skills
  • Takes pride in delivering quality work
  • Has experience in warehouse/stock control and/or trade operations (insulation or similar is a bonus)
  • Communicates clearly and professionally with team members and clients
  • Is reliable, honest, and leads by example
  • Works well under pressure and adapts to changing priorities
  • Wants to be part of a growing business and is keen to grow with us

What We Offer
  • A supportive, family-oriented team environment
  • Room for professional growth and long-term career progression
  • Competitive salary (based on experience)
  • Company vehicle, phone, and other tools as required
  • Opportunities to make a real impact in a growing business

Apply Now

If you're ready to take ownership of your role and be part of a company that values its people, we'd love to hear from you. Send your resume and a short cover letter explaining why you're the right fit for Rapid Insulation.

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