Veterinary Receptionist

Company Description

If you're a people-person with a soft spot for pets, we've got the perfect job for you

We are seeking compassionate, detail-oriented veterinary receptionists to support our team and ensure our clients and their pets receive outstanding care from the moment they walk in.

At Greencross Chatswood you will have exposure to a busy practice that will ensure your customer service skills are not wasted - you'll join our supportive, close-knit team where collaboration and a professional attitude are at the heart of everything we do.

We're committed to delivering exceptional care to both clients and patients, while also valuing our team's well-being with an effective scheduling system that ensures regular breaks and a healthy work/life balance. Our clinic embraces innovation and is always looking for new ways to improve the care we provide

About the role

• Part-time position - 10 hours a week
• Full-time position - 38 hours a week
• Both positions include working 1 in 2 Saturdays
• You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed
• Triaging patients (which you will be trained on in induction)
• Providing general advice on vaccine schedules, food and parasite prevention

What attributes are we seeking?

• Previous experience working in a busy receptionist role
• Minimum Cert II or III Animal Care Qualified preferred
• A good knowledge and understanding of animals
• A motivated and driven person
• Ability to multi-task under pressure with a calm, compassionate demeanour
• Confident with scheduling systems and basic account management
• Organised and has high attention to detail
• Ability to deal with a varying workload and able to prioritise work tasks effectively
• Accountable and reliable
• Works well within a team with great communication skills
• Great customer service skills with the ability to build rapport with clients easily

If this sounds like the role for you, Apply Today We would love to meet you