Venue Manager

About the opportunity

Love where you live, work, and play Join our supportive, fun, and dynamic team as we create something truly special - a new flagship dining experience for the Sorrento community. Launching this summer, inspired by the coast, and located within the new, state-of-the-art Searoad Ferries Ferry Terminal.

Enjoy the incredible lifestyle of the Mornington Peninsula – stunning beaches, surfing, golf, fishing, wineries, and more Find that work life balance you are seeking, ditch the city traffic chaos for scenic coastal drives and water views all day long

About us

The Searoad Ferries Group connects people and places through exceptional experiences across tourism, hospitality, passenger transport, and maritime sectors. As a leading, award-winning company with over 200 dedicated staff, we transport around one million customers each year.

Since 1987, we have proudly operated the iconic Queenscliff-Sorrento car and passenger ferry service. Our ventures also include Explore Australia Tours, Western Port Ferries, Wanderer Adventures, and the Searoad Hospitality Group, which includes: TARRA Queenscliff Restaurant; onboard and onshore grab-and-go food and beverage options; conference facilities; short-term rental accommodation; external catering services; and retail operations.

Our Sorrento Ferry Terminal is undergoing a major redevelopment and will feature a range of exciting new food outlets, including our brand-new ONDA Sorrento coastal mediterranean restaurant, bars, kiosks, and premium dining experiences. We're looking for an experienced, talented Venue Manager to lead front-of-house operations across these multiple outlets.

About the role

As Venue Manager, you will be instrumental in the successful launch and ongoing operation of our new Sorrento venue. You will be responsible for:

• managing daily operations across multiple food and beverage outlets
• building and leading the front of house team, shaping a venue that's sure to become a destination
• ensuring exceptional customer service and memorable experiences
• maintaining high standards of quality, cleanliness, and compliance
• contributing to the venue's financial performance and profitability.

About you

To thrive in this role, you will:

• Lead with proven experience as a Venue Manager or in a similar leadership role within the hospitality industry, showcasing your success in a fast-paced environment.
• Master front of house operations by demonstrating your thorough knowledge of food and beverage service, and exceptional customer relations.
• Develop thoughtful staff scheduling (rosters) to ensure seamless customer experiences and smooth venue operations.
• Inspire and motivate teams with your passion for creating a positive, collaborative work enviornment and delivering outstanding customer experiences.
• Communicate effectively with excellent interpersonal, problem-solving, and decision-making skills.
• Be eligible to work in Australia with full Australian work rights.

Previous experience opening hospitality venues will be considered an advantage.

Some of the perks you'll enjoy:

• employee discounts on retail, dining, hospitality, tours, and free ferry travel
• uniform provided for customer-facing roles
• support for your wellbeing through our 24/7 Employee Assistance Program
• engaging workplace culture with regular team building and social events.

Things to note before applying:

• availability during summer, the festive season, and other peak periods is essential
• you must have full Australian work rights
• we'll attempt to get back to all applicants but may only contact shortlisted candidates
• no agencies please
• ensure you read the Venue Manager Position Description available at
• we may commence shortlisting and interviewing applicants prior to the closing date of 13 November, 2025, so dust off your resume and get in quick

If you're seeking a new challenge, apply now You must submit your application via SEEK, including a cover letter introducing yourself and your resume.

At Searoad Ferries, we're committed to creating an inclusive workplace that celebrates diversity. We encourage applicants from all backgrounds to apply.

Remember to visit for a copy of the Position Description.