Retail Specialist, Gertrude St Market

1 week ago

Melbourne, Victoria, Australia Lee Mathews Full time $60,000 - $80,000 per year

Lee Mathews is an established and respected Australian fashion brand with a unique

luxury aesthetic that is loved for its wearability, using custom-designed prints &

sustainable fabrications.

We are currently seeking an energetic, highly motivated, and experienced Retail

Specialist to join our team at Gertrude St Market. You will be joining a creative and

passionate team that strives to always create a welcoming and inspiring experience

in store. As a company, we are a supportive team, committed to providing you with

exceptional training, encouraging professional development and career progression.

Experience in a high-end boutique store is preferred, but not essential.

About us:

Welcome to Gertrude St Market. Our passion for food, art, furniture and fashion has

been brought to life in a curated collection of books, ceramics, homewares and

styles designed and crafted by our local makers. Stunningly showcasing, one-off

samples and archive silhouettes from Lee Mathews past and present ready to wear

collections

About The Role:

You will be responsible for assisting in the successful operations of the Gertrude St

Market store, achievement of sales through exceptional customer service and the

building and nurturing of a loyal customer base.

This role will include, but is not limited to:

  • Cultivating local relationships with customers, VIPs and other retailers.
  • Assisting customers in store.
  • Providing an inspiring and welcoming atmosphere in store.
  • Communicating styling advice based on in-depth knowledge of product and brand
  • aesthetic.
  • Answering phone & email enquiries and all other communication channels.
  • Striving to achieve sales targets and company KPIs.
  • Supporting daily operational procedures and administrative tasks.
  • Maintaining stock management.
  • Ensuring the store aesthetics are always at their best.
  • Developing a deep understanding of LM and our curated third party offering.

REQUIREMENTS FOR THE ROLE:

  • Exceptional customer service.
  • Experience in growing and nurturing a customer database.
  • Exceptional presentation.
  • Exceptional verbal & written communication skills.
  • Understanding of the Lee Mathews brand & aesthetic.
  • Highly motivated and driven in your role with a keen eye for detail, possess exceptional organisational skills.

For further enquiries or to submit an application, please contact

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