Injury Management Specialist

Location: Australia Wide

Brand: People & Culture

Date Posted: 28 Oct 2025

Location: Work from wherever you call home – this role is open Australia-wide

Salary: $95,000 - $113,000 + Superannuation + NFP salary packaging benefits

Employment status: Full Time Permanent – Hybrid (Client contact and office contact expected)

Job number: 2533

Hey you

We're on the lookout for a proactive and experienced Injury Management Specialist to lead the management of workplace injuries and illnesses, including non-work-related cases, while providing expert guidance and support to employees, supervisors, and managers in line with national legislation.

In this role, you will play a key part in developing and delivering injury prevention and early intervention programs that contribute to a safer, healthier, and more productive workplace.

You will also work closely with the National Manager to implement strategies that reduce premium costs by identifying, prioritising, and managing premium-impacting claims, while engaging with key stakeholders to achieve genuine and sustainable outcomes.

At genU, we're a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we're here to help people live their best lives.

We're open to flexible hours, part-time, or job share arrangements – because great people thrive in different ways.

What you'll do

As an Injury Management Specialist, you'll:

• Contribute to the development, implementation, and ongoing review of genU's early intervention program.
• Contribute to the development and review of GenU National Workplace Injury Management procedures.
• Support the facilitation of communication of information to all employees and other key stakeholders relating to the early intervention aspects of genU's Workplace Injury Management procedures.
• Facilitate processes to maintain oversight of all current work-related claims and cases and non-work-related cases within profile of work to ensure continued progress while prioritising claims with significant premium impact.
• Support the Injury Management Team to be their best self while ensuring consistent and repeatable work.
• Coordinate the workplace rehabilitation and return to work of injured and/or ill workers for work and non-work-related injury and/or illness.
• Develop and maintain relationships with injured and/or ill workers, their managers/supervisors, and other identified stakeholders.

What you'll bring

• Certificate 4 in Personal injury management.
• Approved National RTW Coordinator training certification.
• Experience in managing return to work including managing work related psychological injuries.
• Excellent written and verbal communication.
• Ability to form and build on successful professional relationships with all key stakeholders, including insurers, medical and allied health providers etc.
• Knowledge of workers compensation legislation.
• Career history to reflect experience working in claims management, return to work and/or injury management.

(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don't worry, we'll help guide you through this.)

Bonus points for

• Tertiary studies in allied health (e.g. Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology).
• OH&S qualifications

Why you'll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We're committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You'll also get:

• Flexibility - full time, part time, or job share plus hybrid working
• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefit
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded
• 15 days personal leave – 5 days extra to National Employment Standards*

Ready to make a difference? Click apply to complete your application.

Don't wait to apply We are reviewing applications as they come in.

You can view the full position description HERE.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team