Marketing Advisor Post Booking

2 days ago

South Brisbane, Queensland, Australia Virgin Australia Full time $80,000 - $120,000 per year

Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you'll be doing:

As a Marketing Advisor, you'll play a key role in driving revenue and enhancing service outcomes for Virgin Australia by creating and executing engaging communications across our owned channels like V-mail, Guest, and Velocity programs. You'll bring campaigns to life that surprise and delight our customers, always with a hands-on approach. From concept to delivery, you'll continuously test, learn, and optimise to ensure every message makes an impact.

You'll be great in this role if you:

  • Bring strong experience in managing marketing campaigns across digital and direct channels
  • Know your way around HTML and have formal training in Dreamweaver or similar tools
  • Have hands-on experience with data-driven marketing and CRM techniques, especially email
  • Are confident running A/B and multivariate testing to optimise performance
  • Can interpret campaign results through reporting and analysis
  • Use Adobe Photoshop to create and refine campaign assets
  • Thrive in cross-functional teams or agile squads, collaborating to deliver great outcomes
  • Prioritise tasks effectively based on commercial impact
  • Have a sharp eye for detail and a commitment to accuracy
  • Bring proven experience from a commercial, retail, or sales-focused environment
  • Communicate and present ideas clearly and confidently
  • Understand and apply Spam and Privacy compliance in direct marketing
  • Hold a degree or post-grad qualification in marketing, business, technology or a related field (desirable)
  • Have formal training in Adobe Experience Cloud or similar platforms (desirable)
  • Know how to design and deliver multi-channel marketing campaigns (desirable)
  • Have experience with Adobe Experience Cloud tools like Analytics, Target, and Campaign (desirable)
  • Understand the digital sales and eCommerce landscape (desirable)

What you'll get from us:

We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

  • Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
  • Flexible working arrangements (including work hours and work from home)
  • Discounts on travel insurance, car hire, accommodation and experiences worldwide
  • Discounted Virgin Australia Lounge membership
  • Hospitality, retail, technology, beauty services and wellness discounts
  • Wellness support, including the Converge digital wellbeing platform
  • A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
  • Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply? We're ready to hear from you. Apply now.

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