Senior Consumer Peer Support Worker

Requisition ID: 4496

Location:
Box Hill, VIC, AU, 3128

Job Posting Date: 23 Sept 2025

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Senior Consumer Peer Worker

• Permanent Part Time |6 days per fortnight| Occasional extended hours may be required
• Box Hill | Close to public transport, cafes & shops
• Join a well-established Lived Experience team | Monthly Team building activities

Eastern Health

Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is "Being a part of Eastern Health means belonging to a welcoming team of healthcare experts".

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

Are you passionate about and experienced in public mental health peer work with people who might be experiencing psychological distress?

Eastern Health, Mental Health and Wellbeing Program has developed a Brief Intervention Team (BIT) which incorporates a suicide prevention stream (Hospital Outreach Post-suicide attempt Engagement - HOPE). A key component of the Senior Consumer Peer Worker role is offering to people referred to the Brief Intervention Team, peer support using the Intentional Peer Support framework and a recovery-oriented perspective. In addition, the Senior Consumer Peer Worker will provide leadership support to other lived experience consumer peer workers withing the Mental Health and Wellbeing Program.

The Senior Consumer Peer Worker works in close collaboration with other team members and leadership in offering care and support to people referred. Peer workers support consumers to be involved in decision making about their own care and treatment; and build understanding of the effectiveness of the peer workforce. The role is mainly based within the BIT service; and also operates as part of a broader lived experience workforce team.

For more information on our Lived Experience Workforce, please visit our website.

About you

To be successful in this role you will possess:

• Lived experience or expertise as a person who has accessed public mental health services.

• Understanding of mental health peer work support principles and ability to use peer support to provide hope, a belief in recovery and the value of self-care.

• Substantial experience in mental health lived experience/expertise role

• Experience and capacity in the leadership of Lived Experience staff.

• Highly developed interpersonal and leadership experience

• A strong commitment to high quality care

• The ability to work as part of a diverse team

• Excellent communication and organisational skills

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

• Mentor and Shadowing program

• Access to discovery days across our 50 sites

• Study and professional development leave

• Friendly & supportive teams

• Commitment to Diversity, Equity and Inclusion

• Fitness Passport for work-life balance

• Employee Assistance program accessible for you and your loved ones

• Flexible working hours and excellent entitlements

• Salary packaging options and an employee benefits scheme

• Access to Private Health Insurance offers

• Digital upskilling, such as excel and Power-Bi training

• Cafes at all of our Hospitals

Next Steps

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia.

We review all applications when we receive them, and we notify unsuccessful candidates.

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check.

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.

• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.

• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.

• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.

• Advertising may end before the closing date.

• We do not accept recruitment agency application

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles.

Please

Contact Person: Katherine Guy or Michele Orr

Contact Number:

Contact Email:

Job Posting End Date: 3/10/2025

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on Option 1)

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day