Placement Officer

5 days ago


Hampton, Australia WEP Full time

Are you passionate about cultural exchange and building meaningful connections? Join WEP and help us grow a vibrant community of host families, creating unforgettable experiences for international students and their hosts.

Your Mission

Recruit volunteer host families and match them with incoming exchange students — creating life-changing experiences for both students and families.

Key Responsibilities

Lead Management & Conversion

  • Be the first point of contact for curious families — qualify leads and spark interest.
  • Present the magic of our programs and the benefits of hosting.
  • Guide families through the application and approval journey.

Sales & Community Outreach

  • Achieve monthly and quarterly placement goals.
  • Stay connected via calls, emails, and virtual meetings.
  • Identify and pursue local outreach opportunities.
  • Collaborate with the Marketing Officer to plan and execute outreach initiatives.
  • Represent WEP during "marketing trips" to key regional centers (some outside regular hours).

Collaboration & Reporting

  • Work closely with marketing and admin teams to ensure smooth onboarding.
  • Maintain accurate records in our CRM system.
  • Provide weekly reports on lead status, conversion rates, and placement progress.
  • Foster a positive and collaborative team environment.

Skills required

  • Positive mindset and proactive problem-solving
  • Strong outreach and event coordination abilities
  • Excellent verbal and written communication
  • Ability to build trust and rapport with families
  • Goal-driven with proven placement success
  • CRM experience and pipeline management

Our commitment 

  • A mission-driven organization fostering global understanding
  • A flexible, supportive work environment
  • A permanent contract
  • Dynamic colleagues committed to making a difference
  • The chance to make a real impact in communities across the country

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