International Talent Program: Retail Graduate

Are you a recent grad with a passion for digital innovation and customer experience, ready to shape the future of retail banking?

Step into ING's International Talent Programme (ITP) – Retail Graduate, an 18-month journey designed for ambitious graduates who want to make a real impact. You'll rotate through two key teams – Digitisation and In-Life – right here in Sydney, gaining hands-on experience in customer journeys, digital product development, and the latest in retail banking innovation. From day one, you'll be empowered to contribute, supported by mentors and peers, and immersed in a fast-paced, purpose-driven environment where your ideas and growth matter.

This program is your launchpad into the world of retail banking. You'll work on strategic projects that enhance how millions of customers bank every day, collaborate with cross-functional teams, and develop the skills to thrive in a rapidly changing industry. By the end of the program, you'll have built a unique blend of digital, analytical, and leadership skills – ready to take on the next big challenge in your career.

How to apply:

Please include the following in your application (no AI-generated cover letters, please):

• Cover letter addressing:
  • Why you want to join the ITP in Business Banking
  • What sets you apart from other candidates
  • What you can bring to the role
  • Any relevant internships, part-time jobs, leadership activities, or international experience
  • Why ING is your employer of choice
• Academic transcripts
• Resume

Please note: Only Australian citizens or Permanent Residents are eligible for this program.

Ready to make an impact?

What you'll do

• Rotate across Digitisation and In-Life teams, working on projects that shape the future of retail banking
• Support strategic initiatives like onboarding new customers, digital enhancements, and FX product offerings
• Collaborate with cross-functional teams to improve customer journeys and operational efficiency
• Analyse market trends and customer data to inform business decisions
• Present your insights and recommendations to senior stakeholders
• Participate in structured learning, coaching, and ongoing professional development

What we're looking for

• Graduated between 2023 and 2025 with a university or master's degree, holding an excellent academic record and up to two years of professional experience
• Based in Sydney
• Passion for retail banking, digital innovation, and delivering great customer experiences
• Exceptional analytical, communication, and stakeholder engagement skills
• Global mindset and willingness to work internationally
• Proactive, adaptable, and eager to learn, with a global mindset
• Involvement in extracurricular activities, leadership roles, or relevant internships/side jobs

What's in it for you?

• Opportunity to work abroad in a different ING Country
• Access to thousands of personal and professional courses to upskill and develop yourself via our internal learning platform
  • Guaranteed upskilling in the areas of banking, sustainability, interpersonal skills and professional expertise
• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

 

At ING, we're all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we're proud to support. Joining ING means stepping into an environment where your individuality isn't just welcomed - it's celebrated. We've built a culture that's fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you're taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you'll find ING is the kind of place where growth isn't just a possibility; it's a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you'll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you're interested but don't meet all the criteria, we encourage you to apply. And because we want you to shine, let us know if you need any adjustments to the recruitment process by emailing  

We're invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Sound like your kind of vibe? We can't wait to hear from you

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFi XPRT Survey, February July 2021 (n = 31,903) when compared to customers of 20 other banks operating in Australia.

Need more? 
Rachel Yuen

Applications close on 17th October 2025

Internal advert blurb:
 
Before you apply 
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager  

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