Technical Service Veterinarian

Job Description
Field Services Veterinarian

• Permanent full-time oOpportunity based in Sydney, NSW
• Join an experienced and supportive team in a growing, expansive market

The primary responsibility of the Field Services Veterinarian (FSV) is to support the sales team to drive sales and market share growth through the provision of first-class technical knowledge. The Field Services Veterinarian will interact with customers on a technical level, deliver presentations at forums local and national forums, and train sales representatives on the use of technical data during sales calls as well as technical selling. With a strong ability to communicate technical information effectively to a range of audiences, the Field Services Veterinarian will also develop product/industry training programs for staff, support preparation of technical tools and provide technical support to the marketing team.

The Field Services Veterinarian is based in field within their defined territory and reports to the Field Services ANZ.

What You Will Do

• Successfully execute the Field Veterinary Services strategy and action plans to achieve business goals.
• Liaise with the sales team to develop and implement territory plans for technical field coverage, including customer visits, provision of best practice technical trainings and presentations, and measurement and achievement of defined key team field metrics.
• Utilise the sales team within territory to influence customers and clients to drive sales and market share growth.
• Serve as the territory's technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills.
• Prepare and deliver technical trainings on company's Animal Health products to our veterinary and retail customers and to university and TAFE students.
• Build and maintain effective working relationships with customers and stakeholders (e.g., veterinarians, vet nurses, store managers, etc).
• Develop and maintain relationships with key opinion leaders (KOL's) and key influencers (e.g. specialists, vet schools, key accounts etc).
• Ensure adoption, best practice use, and value capture of Customer Relationship Management (CRM).
• Represent the company at Veterinary Schools, Professional Veterinary Associations and Conferences
• Provide technical advice to veterinarians, veterinary and pet retail staff, and consumers on company products.
• Develop and implement field materials as determined with marketing and the Field Services Veterinary in consultation with the Technical Services Lead.
• Develop and implement market development studies and produce publications to support launches and drive portfolio development.
• Implement formal training programs for the sales teams to measure their competencies.
• Ensure effective communication across the sales and marketing team, share knowledge and participate positively in sales team meetings and marketing-initiated forums.
• Monitor market trends, and competitor activities and provide strategic and tactical recommendations to grow company market share.
• Take ownership of documentation and pharmacovigilance (PV) responsibilities

What You Must Have

• A Veterinary Degree and Registration with the NSW Veterinary Surgeons Board is essential. Post-Graduate qualifications, such as membership of the Australian College, are an advantage.
• Minimum 5 years' experience in clinical companion animal veterinary general or specialty practice
• Experience with companion animal vaccines and parasiticides; industry experience not essential but preferred
• Excellent presentation, oral and written communications skills
• Ability to convey technical information in a manner easily understood
• Ability to define and implement calendar plans for achievement of aligned metrics including measurement of key performance indicators
• Competency in MS Office (Word, PowerPoint, Excel)
• Must be able to work effectively with our customers, stakeholders and sales team

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted, leading Global Animal Health organisation
• Exposure to upskill and develop in your role
• Join a collaborative team of likeminded individuals

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Remote

Shift
Valid Driving License
Hazardous Material(s)
Required Skills
Biopharmaceutical Industry, Biopharmaceutical Industry, Business Decisions, Business Management, Business Opportunities, Business Performance Management, Business Planning, Business Strategies, Calendar Planning, Customer Collaborations, Customer Relationship Building, Customer Relationship Management (CRM), Direct Marketing, Emergency Care, Healthcare Marketing, Hospital Medicine, Market Development, Marketing Communications (MarCom), Marketing Operations, Market Research, Plan of Action and Milestones (POA&M), Poultry Management, Pricing Strategies, Product Management, Segmentation Strategy {+ 5 more}

Preferred Skills
Job Posting End Date
09/10/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R355695