National Account Manager

About the business

Vida Glow is the global leader in ingestible beauty, offering a premium range of supplements available online and extensively in retail outlets worldwide. We are driving the business forward with a distinctly unique position that sets Vida Glow apart from a highly competitive market drowning in a sea of sameness. We have an opportunity to create the foundation of a truly world class global brand that inspires and creates positive impact on our customers' lives and that inspires us all. The head office is based in North Sydney, Australia.

About the Role

We're looking for a commercially astute and results-driven
National Account Manager
to lead Vida Glow's retail strategy across Australia and New Zealand.

This is a high-impact role with full commercial ownership responsible for driving growth, profitability, and partnership excellence across our top-tier retail accounts.

You'll lead the development and execution of joint business plans, build strong relationships with key buyers and partners, and translate Vida Glow's brand ambition into tangible sales, margin, and distribution outcomes.

Working cross-functionally with Marketing, Operations, Digital, Finance and Supply Chain, you'll bring strategic insight, commercial discipline, and executional excellence to every touchpoint both in-store and online.

Key Responsibilities

• Lead and deliver Joint Business Plans (JBP) across AUS & NZ to drive sales, margin, distribution, and promotional performance.
• Build and manage strong commercial relationships with key retail partners (national & state buyers, category managers, ecommerce teams).
• Lead negotiation of annual terms, trade spend, co-investment, and contractual obligations.
• Partner cross-functionally to ensure flawless execution across promotions, activations, and product launches in both brick-and-mortar and omnichannel environments.
• Manage and track trade spend (TPE) effectively, evaluate ROI, and continuously optimise promotional performance.
• Collaborate with Marketing to deliver compelling in-store and online activations from shelf signage and feature bays to digital content and retailer media.
• Monitor and optimise the digital shelf: content accuracy, visibility, conversion, and online share of voice.
• Deliver accurate forecasting, reporting and performance analysis including sales, margins, ROI, and inventory health.
• Conduct quarterly business reviews with partners to assess performance, identify opportunities, and refine strategy.

About You

You're commercially sharp, relationship-driven, and thrive on accountability. You understand what makes retailers tick and how to deliver mutual growth. You balance strategic vision with hands-on execution and love building strong partnerships.

Ideally, you bring:

• 3–5 years' experience in national or key account management, ideally within FMCG, beauty, vitamins/nutraceuticals, or pharmacy retail.
• Proven track record of exceeding sales budgets, driving growth, and negotiating complex terms.
• Strong commercial acumen and analytical capability, comfortable with forecasting, budgeting, and margin management.
• Excellent communication and presentation skills, with the ability to influence senior stakeholders internally and externally
• Experience working cross-functionally to align brand, supply chain, finance, and marketing objectives.
• Understanding of the health & beauty retail landscape in AUS & NZ, including shopper behaviour, omnichannel trends to bring commercial plans to life in-store and online.
• Resilient, organised, and driven by results.
• Tertiary qualification in Business, Commerce, or Marketing preferred

Why You'll Love
Working at Vida Glow

Whilst working at our beautifully architecturally designed office in North Sydney you will enjoy:

• A generous monthly product allowance
• Birthday leave
• Hybrid working
• Access to funding to support your growth and upskilling
• Wellbeing program including on site gym
• Company funded parental leave
• Loyalty leave – earn up to 5 days extra additional leave
• Abundance of local cafes and close to public transport

At Vida Glow you'll join a fast-growing, high-performance team where ideas are valued, collaboration is key, and commercial impact is celebrated.
Ready to make your mark?
Apply now and help us drive Vida Glow's next phase of retail growth.

Vida Glow is committed to creating a diverse workplace that provides an equal opportunity for all. We value talent of diverse backgrounds and experiences at Vida Glow, and encourage all to apply to become a part of our global journey.