Manager, Retail Performance

3 days ago

Townsville, Queensland, Australia Tropic Petroleum Full time $90,000 - $120,000 per year

Manager, Retail Performance

We are looking for a senior retail manager to Join our retail operations team.

Our retail operations team oversees all store activities across our 11 sites.

The team's goal is to boost profitability while maintaining a high level of customer satisfaction. They achieve this by managing staff, inventory, and processes, while also ensuring compliance with company policies.

The successful candidate will control inventory, develop sales strategies, train and manage staff, analyse sales performance data, and maintain strong supplier relationships.

Key Responsibilities


• Inventory Management:

Monitor stock levels, ensure product availability, and manage purchasing to optimise net profit.


• Sales and Profitability:

Develop and implement strategies to increase store sales and overall profitability.


• Performance Monitoring:

Analyze sales and store performance data to identify areas for improvement and drive operational efficiency.


• Vendor Relations:

Build and maintain strong relationships with vendors while achieving the best outcome for the business.


• Staff Management:

Recruit, train, schedule, and manage staff to achieve operational goals and foster a positive work environment.


• Customer Satisfaction:

Maintain high standards of customer service, handle complaints effectively, and ensure a positive customer experience.


• Operations and Compliance:

Ensure compliance with company policies, procedures, and safety regulations.


• Promotional Activities:

Develop and execute promotions and in-store displays.


• Attendance at (and travel to) sites:

Visit sites to carry out the above responsibilities. As operations cover a wide geographical area, this will involve periodic travel (approx. every 2 months) to out of town locations.

Key requirements


• Leadership: Ability to lead, motivate, and develop a team effectively.


• Communication: Excellent interpersonal and communication skills to liaise between staff and management.


• Analytical Skills: Strong problem-solving and analytical abilities to interpret data and make informed decisions.


• Customer Service: commitment to providing excellent customer service.


• Experience: Extensive retail management experience (BM experience with a supplier is a plus).


• Education: A bachelor's degree in business administration, retail management, or a related field preferred but not necessary.

Remuneration:

A competitive Salary plus superannuation will be offered to the successful applicant.

The package also includes a company vehicle with fuel card, mobile phone, laptop, and home Internet.

  • Branch Manager

    6 days ago

    Townsville, Queensland, Australia Retail FX Full time $80,000 - $120,000 per year

    About The RoleAsBranch Manager, you'll oversee the full operation of a busy hardware store inTownsville. You'll manage a passionate team, drive sales, ensure smooth day-to-day operations, and maintain strong supplier and customer relationships. This is a hands-on leadership role where you'll set the standard for service, safety, and performance while growing...

  • Store Manager

    3 days ago

    Townsville, Queensland, Australia Frontline Retail Regional QLD & NT Full time

    Full-time Tuesday to Saturday rosterExcellent base salary + super + monthly bonuses on offerJoin this leading Sports performance brand where opportunities are endlessAbout the Company:Covering an extensive collection of well-known and global brands this business is a leading performance wear brand that is part of a rapidly growing retail group. They have an...

  • Retail Assistant Manager

    3 days ago

    Townsville, Queensland, Australia Vinnies Hub Full time $60,000 - $80,000 per year

    Introduction  Life at VinniesAt Vinnies, we are what we do. We believe in making a difference. We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why...

  • Retail Assistant Manager

    1 week ago

    Townsville, Queensland, Australia Vinnies Hub Full time $45,000 - $65,000 per year

    Introduction  Life at VinniesAt Vinnies, we are what we do. We believe in making a difference. We are one of Queensland's most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why...

  • Retail Standards Specialist

    1 week ago

    Townsville, Queensland, Australia the Opportunity Full time $80,000 - $120,000 per year

    At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:Grow your career with tailored development programsThrive your way with flexible work optionsMake your...

  • Assistant Retail Store Manager

    1 week ago

    Townsville, Queensland, Australia The Just Group Full time $60,000 - $80,000 per year

    About the RoleJoin Just Jeans Castletown as an Assistant Store Manager and help lead your team to success in Australia's denim destination. You'll play a key role in supporting the Store Manager to drive sales, achieve KPIs, and deliver exceptional customer service—all while celebrating the denim expertise that defines Just Jeans. This is a 30+ hour Part...

  • Retail: Part Time Customer Service

    6 days ago

    Townsville, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date26 Oct :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant WILLOWSJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail: Part Time Customer Service

    1 week ago

    Townsville, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date26 Oct :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant TOWNSVILLEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail: Part Time Customer Service

    1 day ago

    Townsville, Queensland, Australia Telstra Full time $60,000 - $90,000 per year

    Employment TypePermanentClosing Date27 Nov :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant TOWNSVILLEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail Sales Assistant

    1 week ago

    Townsville, Queensland, Australia Baby Bunting Full time $40,000 - $60,000 per year

    Two permanent part time positions available: Position 1 - Friday 9am - 5pm, Saturday 9am - 4pmPosition 2 - Friday 8:30am - 5pm, Sunday 9:30am - 4pmBaby Bunting is Australia's largest nursery speciality retailer, but we're much more than that. We're a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share...