Supply Chain Assistant

2 weeks ago

Tamworth, New South Wales, Australia Moonpig Full time

We're the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we're on a mission to make people feel loved, celebrated and remembered. Whether it's a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We're proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We're not just about selling cards or gifts – we're here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we've built a place where people (and ideas) can truly thrive.

If you're looking to make an impact, bring your spark and be part of something meaningful – we'd love to have you on the team.

Tamworth – Hybrid (2 days per week on-site) | Competitive Salary + Benefits

About the Role

We're looking for a Supply Chain Assistant to help keep everything running smoothly in our Operations team. Based at least two days a week at our Tamworth Fulfilment Centre, you'll play a key role in coordinating inbound logistics, keeping our systems accurate, and supporting supplier compliance. It's a great opportunity if you enjoy being organised, working with data, and making operational processes flow effortlessly.

Key Responsibilities
  • Manage inbound slot booking and keep the inbound booking tracker updated.
  • Monitor the bookings inbox, triage queries, and maintain smooth scheduling.
  • Liaise with suppliers to ensure adherence to logistics standards.
  • Reconcile daily stock records and flag inconsistencies.
  • Update SAP systems daily with receipt information and raise purchase orders.
  • Coordinate stock transfers between warehouse sites (including consumables and off-the-shelf gifts).
  • Run daily supply chain reports and dashboards.
  • Support data input and maintenance for new SKU set-up and system master data.
  • Assist in developing data-led tools and improvements for future supply chain offerings.
About You
  • Minimum 1 year of experience in a supply chain or inventory role.
  • Strong organisational skills and great attention to detail.
  • Confident communicator across internal teams and external suppliers.
  • Proficient with ERP systems and Excel, including report generation.
  • Self-motivated with the ability to manage multiple priorities independently.
  • Experience with SAP (desirable).
  • Exposure to warehouse or fulfilment environments (desirable).
  • Background in e-commerce logistics or consumer goods (desirable).

What's in it for you?

We believe in empowering our team to do their best work. Enjoy:

Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.

Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).

Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.

Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Our Ways of Working:

We trust you to do what's right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we're committed to supporting and discussing your specific needs throughout the interview process and beyond.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we're all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that's our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we're here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We're proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that's why we'll keep pushing for progress. Together, we're building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

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