Claims Car Assessor

2 weeks ago

Melbourne, Victoria, Australia Youi Full time $80,000 - $120,000 per year

About the role

Join Youi and be part of a top team delivering a premium motor claims experience.

In this role, you'll assess vehicle damage, ensure quality throughout the claims process, prevent fraud, and make sure everything runs smoothly. You'll work closely with our repairer network and provide outstanding support to our customers when they need it most.

Your Responsibilities:

  • Assess vehicle damage
  • Oversee the quality of the claims process
  • Ensure compliance with relevant laws and regulations
  • Detect and reduce fraud
  • Achieve fast turnaround times and control costs
  • Be the face of Youi and deliver exceptional service

About you:

  • A trade qualification in Panel Beating or Spray Painting is essential
  • Experience in estimating and assessing is required
  • A current driver's licence
  • Experience with watercraft assessing would be an advantage
  • Ability to adapt and thrive in a fast-paced environment

What Youi can offer you?

  • A fully maintained company car, fuel card, and mobile business tools
  • The option to work a 9-day fortnight (every second Friday off)
  • A bonus structure paid every 6 months
  • A culture of high performance, autonomy, and a supportive team environment
  • Ongoing industry-leading training
  • Career progression opportunities, developing the talent internally
  • Award-winning health and well-being programs
  • A hybrid work environment with regular team social events
  • 21 days of annual leave, plus an extra day for your birthday

About Youi

At Youi, we do things a bit differently. We're not your average insurance company – and we don't want to be. We're dynamic, passionate and proud to be human-focused. We've built a culture where people back each other, grow together, and have the freedom to make a real impact.

If you're ready to bring your experience to a role that truly matters – and to a team that's just as passionate about people and progress as you are – Apply Now

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