Membership Experience Manager

5 days ago

Sydney, New South Wales, Australia BLACKBOOK CIRCLE Full time $90,000 - $120,000 per year

About Blackbook Circle

Blackbook Circle is a by-invitation network for C-suite leaders and industry pioneers. We bring together enterprise executives through curated peer-to-peer communities, exclusive boardroom engagements, and practitioner-led advisory.

Our mission is to create trusted spaces where leaders connect beyond the noise sharing unfiltered insights, accelerating transformation, and building meaningful relationships.

We're building something premium, disruptive, and designed for impact backed by a culture of excellence, trust, and innovation.

About the role

We're seeking a Membership Experience Manager to shape and grow our executive community. This role is about more than acquisition, it's about ensuring every new member sees value from day one and continues to thrive within Blackbook Circle.

You'll be responsible for identifying the right leaders, building authentic connections, guiding them through the onboarding journey, and curating an experience that keeps them engaged. You'll also represent Blackbook Circle at exclusive gatherings and, at times, travel across APAC to support community growth.

What you'll be doing

  • Drive new executive membership growth and deliver an exceptional onboarding experience.
  • Build trusted relationships with C-suite leaders across industries.
  • Lead consultative, high-impact conversations that highlight the value of membership.
  • Collaborate with internal teams to align membership experience with boardroom programs and community initiatives.
  • Represent Blackbook Circle at exclusive invite-only boardrooms and private forums.
  • Manage a targeted pipeline of prospective members with accuracy in CRM.
  • Travel across APAC as needed to support growth and engagement.
  • Continuously refine our member experience to drive retention and long-term value.

About you

  • 2+ years of experience engaging senior leaders (sales, partnerships, executive search, or membership-based environments).
  • Gravitas and polish - you know how to earn trust and hold a room.
  • Relentlessly driven, yet strategic and considered in your approach.
  • Comfortable working toward ambitious targets with autonomy.
  • Curious, consultative, and able to translate challenges into value.
  • Skilled at managing pipelines and using CRM tools and similar platforms.
  • Highly organised, detail-oriented, and skilled in relationship management.
  • Thrives in a high-growth environment and enjoys travel as part of the role.

Why you'll love working at Blackbook Circle

  • Be part of an exclusive brand in growth mode.
  • Build relationships with C-suite leaders, global innovators, and industry pioneers.
  • A culture that rewards initiative, ownership, and results.
  • Hybrid working model with opportunities for APAC travel.
  • Clear career progression as we expand globally.

Our ethos

At Blackbook Circle, everything we do is grounded in:

Excellence
– we hold ourselves to the highest standard.

Trust
– authentic relationships above all else.

Impact
– real outcomes, not noise.

Innovation
– rethinking how leaders connect and engage.

If you're people-first, commercially sharp, and excited to curate meaningful experiences for C-suite Execs, this role is yours to own.

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