ServiceNow Sales Specialist

About Us

Established in Perth in 2017, CSO Group was launched with the vision of providing ICT security services and solutions to protect Australian businesses from advanced cyber threats.

Today, CSO Group supports some of Australia's largest Enterprise and Government organisations, through its mission to demystify cybersecurity and simplify the end-to-end thinking, process, and management of security capabilities and strategies to mitigate business risks and threats.

A CRN Fast 50 Finalist in th) and th), CSO Group is entering a new phase of accelerated growth, and we are actively developing new cyber security offerings for our customers leveraging the Service Now platform security and risk capabilities to aid decision making and increase effective integration and automation outcomes.

With operations across Perth, Brisbane, Canberra, Sydney, and Melbourne, we work strategically with our customers to deliver pragmatic cybersecurity solutions and outcomes that are sustainable, appropriate and aligned with the maturity and risk appetite of each organisation.

As a ServiceNow Sales Specialist at CSO Group, you'll be at the forefront of helping major enterprise and government clients unlock the true potential of Service Now especially within its cybersecurity, GRC and risk modules. This isn't just a sales role – it's a trusted advisor position, where your technical knowledge, business insight and solution-led mindset help deliver real change. You'll guide customers through best practices and tailored cybersecurity solutions aligned to their risk posture.

This is a strategic overlay role, supporting account managers while working directly with clients and internal teams including architects, advisory and delivery to develop compelling solutions, proposals and business cases. You'll play a key role in opportunity planning, customer engagement and end-to-end solution design to deliver outcomes that matter.

Why you'll thrive here

• Work with the best minds in cybersecurity and enterprise IT
• A high-trust culture with flexibility, autonomy and purpose
• Supported by strong pre-sales, delivery and marketing teams
• Sell innovative solutions across software, professional and managed services
• Lead engagements with some of Australia's top enterprise and government customers

Key highlights

• Own and grow the ServiceNow security stream across major accounts
• Shape go-to-market strategy with direct influence on CSO's growth
• Partner closely with ServiceNow and internal experts to deliver winning outcomes
• Hybrid working with opportunities for interstate travel and industry events

You're a great fit if you have:

• 10+ years selling complex enterprise solutions – in ServiceNow
• Deep knowledge of cybersecurity frameworks and GRC modules
• Proven experience building commercial business cases and SOWs
• Outstanding relationship-building and presentation skills
• A consultative approach and love for solving customer problems

Why join CSO Group?

• Competitive base salary – commensurate with large Enterprise & Government.
• Uncapped incentive plan – success and outcomes oriented
• Impactful role – be part of a scaling business where your expertise directly shapes business success.
• Hybrid work arrangement (Wynyard based office & WFH)
• Strategic partnerships with market leading Cyber security vendors.
• A culture of innovation, accountability, and transparency.
• Highly collaborative cross-functional team.
• Experienced leadership team and board.

If you love fast-paced environments, working with smart and talented cross functional teams, delivering meaningful customer outcomes, in a company where you can truly make a difference, then we would love to hear from you