Detention Service Officer

1 week ago

Northam, Australia Management and Training Corporation Pty Ltd Full time $60,000 - $80,000 per year

MTC is a global leader in the corrections, detention, training and education sectors operating Job Corps centres, correctional facilities, detention centres, detention medical departments and workforce development sites globally.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities. We are proud of the incredible work our employees do providing support, giving hope, and providing opportunities for a better life.

Your New Role

As a Trainee Detention Service Officer, you will maintain safety, security, and order within detention centres, ensuring the dignity and wellbeing of staff and detainees.

This is a permanent, full-time opportunity located at the Yongah Hill Immigration Detention Centre with 7 weeks of training commencing on 6th October 2025 in Brisbane.

You'll work alongside a team of professionals to:

  • Foster a safe and respectful environment by engaging directly with detainees and reporting any concerns about abuse, impropriety, or health and wellbeing.

  • Ensure the centre operates smoothly, rotating across posts and assisting in high-priority areas to support staff and detainee safety.

  • Conduct screening and monitoring, including searches, security checks, and use of CCTV and alarm systems.

  • Respond to emergencies, follow critical incident protocols, and document all incidents and interactions in alignment with the Case Management Framework.

  • Perform headcounts, conduct welfare checks, and complete daily reports with accuracy and professionalism.

Who We're Looking For

Whether you're starting fresh or shifting careers, if you have the capacity, integrity, and drive to support others, you'll find your place here.

You'll be successful in this role if you have:

  • Strong interpersonal and written communication skills

  • Computer literacy

  • The ability to remain calm under pressure and manage high-stress situations professionally

  • Skills to de-escalate conflict and manage challenging behaviour respectfully

  • A keen eye for observation and risk assessment

  • Teamwork skills and a collaborative mindset

  • Critical thinking and practical problem-solving abilities

  • Ability to complete all required pre-employment checks including a functional assessment and drug & alcohol screening

No Experience? No Worries.

We provide paid, comprehensive training from day one, ensuring you're fully prepared and supported in your role.

About Us

Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.

For more information about the role please email  or simply click Apply Now and our recruitment team will prioritise your application.

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