Active Outreach Support Worker

About the role:

This position is situated within the MacKillop National After-Hours Services Unit which is responsible for providing high quality residential care that supports the emotional, social and behavioural care needs of vulnerable young people. 

The After-Hours Support Worker will support staff in providing 'best practise' care that meets the day-to-day needs of young people whilst delivering high quality outcomes for all young people and their families. Participate in team meetings with the National After-Hours Support Worker Team and other forums as required.

We are looking for 3 permanent full-time workers based in Preston, VIC within our MacKillop National After-Hours Service. The position reports to the Team Leader/ Coordinator.

Key Selection Criteria:

To be successful in this role, you will have:

• At least 3-5 years experience in youth services or residential care;
• A minimum qualification of a Diploma of Communication Services
• Ability to relate to and work with young people with social, emotional and behavioural difficulties.
• Ability to implement behaviour management plans for young people with challenging behaviours;
• Experience and understanding of OH&s issues in the workplace;
• Excellent communication skills, both verbal and written;

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page.

For more information, please contact: Sandi West at or

Our offer:

• Hourly Rate of $37.35 to $40.05 as outlined in the SCHADS Award Level 3, dependent on qualification and experience.
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Supportive Environment - Monthly supportive meetings with your direct manager.
• Sanctuary organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.