Service Advisor

2 days ago

KalgoorlieBoulder, Australia Penske Australia Full time $60,000 - $90,000 per year

Our Kalgoorlie branch is seeking a friendly Service Advisor to join our team.

This is a great for someone looking to gain experience within the parts and servicing industry and achieve a better work/life balance, or perhaps looking at getting off the tools.

You will be responsible for providing front line support to the Service Department and build relationships with customers to ensure ongoing business growth and customer satisfaction. The Service Advisor will contact workshop customers on a daily basis and advise of the progress of repairs and estimated finishing times, whilst also keep track of workloads within the various service sections in order to report back to customers on the progress of the work being undertaken for them. Providing quotations to customers in an accurate and timely manner and follow up with the customer once quotations have been sent.

About You:

  • Can do attitude and a team player essential.
  • Excellent customer service skills required.
  • Exposure to the industry preferred but not essential.
  • Ability to read and interpret technical catalogues, bulletins and support literature desired.
  • Competent computer skills including the demonstrated use of Microsoft Office programs (Outlook/Word/Excel).
  • Ability to work un-supervised with a proactive work approach.
  • Trade qualifications for heavy vehicles or equivalent qualifications is desirable

Why choose Team Penske?

At Penske, we know that it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as great work environment, we offer the following benefits:

  • Penske Power-Up Day - An additional paid day off for all permanent employees
  • Career progression.
  • Commitment to providing the highest levels of safety, technical and leadership training.
  • Competitive Remuneration and Reward/Recognition Programs
  • Refer a friend and we'll pay $4,000 for Diesel Technicians & $1,000 for all other roles (conditions apply).
  • Employee Assistance Program.
  • Family Friendly Benefits including 16 weeks of Paid Parental Leave for the Primary carer and 2 weeks paid leave for the Secondary carer.
  • Access to Discounted Travel, Health Insurance & Motor Vehicle benefits.

About Penske:

An iconic brand in both the business and racing worlds, Penske is a Fortune 500 company with a global presence. A leader in the Australian commercial vehicle, power engine and racing industries, Penske represents market-leading products such as the Western Star, MAN, Dennis Eagle, mtu, Detroit & Allison across some of the most dynamic on- and off-highway markets in the country.

Be ambitious. We are.

If you want to join a dynamic international company with strong values, where you will be more than a number and have a real voice, hit the "Apply now" button and submit your CV

We reserve the right to remove job postings prior to the stated closing date, therefore, if you are interested in applying for this vacancy please submit your application as soon as possible.

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