Parts Interpreter and Trainee Parts Interpreter.
4 days ago
About Us:
Wangaratta Toyota is part of the Jacob Group of Companies, a proud, locally owned family business operating in the region for the past 90 years. Our core strengths are focused on family values, customer service excellence, and our employees' being at the heart of our business.
The Opportunity:
Due to growth, we seek an Experienced Parts Interpreter and a Trainee Parts Interpreter.
If you love cars and enjoy customer service, don't miss out on this career opportunity
We seek dynamic and customer-focused individuals to join our team.
As an experienced Parts Interpreter, you will ensure the smooth operation of our service department by providing exceptional customer service and accurate parts interpretation.
As a Trainee, you will be trained in all aspects of parts interpreting. This role is perfect for someone looking to start a career in the automotive parts industry. Earn as you learn and become qualified. You will be offered on-the-job training and a trade school certificate.
Why Join Us?
Employee Benefits - A vast range of employee discounts and special offers across the Jacob Group of Companies
Career Progression - Ongoing training, mentorship and professional development
Fantastic Team Culture - Join a friendly, close-knit team who values hard work and respect
Long-term employment - Opportunities to grow within the Jacob Group of Companies
The Role:
Parts Interpretation: Assist customers and service technicians in identifying and ordering the correct parts needed for repairs and maintenance.
Customer Service: Greet customers warmly, listen to their concerns, and provide knowledgeable advice and recommendations regarding their service needs.
Order Processing: Efficiently process parts orders, ensuring accuracy and timely delivery to meet service department needs.
Inventory Management: Monitor and maintain parts inventory levels to ensure availability and minimise stockouts.
Technical Support: Collaborate with service technicians to understand technical requirements and provide appropriate parts solutions.
Administrative Tasks: Perform administrative duties such as invoicing, warranty claims, and maintaining service records.
Requirements:
Strong interest in automotive or parts.
Willingness to learn and develop new skills.
Excellent communication and customer service skills.
Good computer literacy.
Accuracy
Ability to work as part of a team.
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