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Retail Store Manager
2 weeks ago
Company Description
Carpet Call is the largest independent retailer in Australia, offering a wide range of flooring solutions through over sixty stores nationwide. Since opening its first store on March 17, 1975, in Alderley, Queensland, the company has expanded to major cities including Melbourne, Perth, Adelaide, and Sydney. Carpet Call is committed to providing excellent customer service and high-quality flooring options to meet the diverse needs of its clients.
Role Description
This is a full-time on-site role for a Retail Store Manager, located in Joondalup, WA. The Retail Store Manager will oversee day-to-day store operations, ensure customer satisfaction, manage staff, and maintain inventory levels. Responsibilities include executing sales strategies, achieving store targets, handling customer service issues, and implementing retail loss prevention measures. The manager will also be responsible for training and developing team members to enhance store performance.
Qualifications
- Strong skills in Customer Satisfaction, Customer Service, and Communication
- Proven experience in Store Management and team leadership
- Knowledge of Retail Loss Prevention techniques and best practices
- Excellent organizational and multitasking abilities
- Ability to work effectively in a fast-paced retail environment
- Bachelor's degree in Business Administration, Retail Management, or related field is a plus
- Prior experience in the flooring or home improvement industry is beneficial
