Trainee Receptionist

2 weeks ago

Newcastle Maitland Hunter, Australia Century 21 Novocastrian Full time $40,000 - $80,000 per year

Are you a high-energy, customer-focused individual who thrives on delivering exceptional service? Do you want to kickstart a rewarding career in real estate while making a real impact on client satisfaction? Century 21 is looking for a Trainee Receptionist who is ready to go above and beyond to ensure our clients feel valued and supported every step of the way

Why Century 21?
  • Launch your career in a thriving, fast-paced real estate environment
  • Learn from a team of experts dedicated to your growth and success
  • Ongoing training and development – become a pro in customer service and real estate
  • Career growth opportunities in property management and administration
  • Be a key player in delivering top-tier client experiences that set us apart
What You'll Do:
  • Be the first impression our clients and visitors receive – greet them with warmth and professionalism
  • Manage phone calls and emails with a friendly and helpful attitude, ensuring no query goes unanswered
  • Go above and beyond to assist with client needs, maintaining a positive, solution-oriented approach
  • Provide exceptional service to tenants, owners, and suppliers – ensuring their experience is seamless from start to finish
  • Track and manage keys with precision, ensuring everything is in order and accounted for
  • Assist with property maintenance requests and ensure issues are handled quickly and efficiently
  • Support the leasing process – answer enquiries, process applications, ensure tenants and owners are satisfied every step of the way, conduct open homes and ingoing inspections as required
What We're Looking For:
  • A client satisfaction superstar – you live and breathe delivering outstanding service
  • High energy and a positive attitude – you're the person everyone can rely on for a smile and a solution
  • A natural communicator – whether it's over the phone, email, or face-to-face, you can build rapport with anyone
  • Detail-oriented and organised – you stay on top of tasks and follow through
  • A team player who's eager to support others and help the business thrive
  • A quick learner who's excited to develop new skills in property management and customer service
No Experience? No Worries

We believe in potential. If you have the drive and passion for excellent customer service, we'll provide all the training you need to succeed. This is your chance to become a key player in a client-driven, fast-growing business.

Ready to Be Our Next Client Satisfaction Superstar?

If you're excited about providing exceptional service and want to make a real impact on client satisfaction, we want to hear from you Apply now

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