Customer Care Consultant

1 week ago

Hobart, Tasmania, Australia Momentum Energy Pty Ltd Full time $72,000 per year

We're Momentum Energy – a power company owned by Hydro Tasmania, Australia's largest generator of renewable energy. We're on a mission to make energy simpler, and more human for customers. And it starts with our people: as we grow, we're nurturing a culture of belonging, where diverse views and experiences are embraced, and everyone is valued and respected. We encourage applications from qualified candidates of all ages, cultural backgrounds, abilities, genders, and sexual orientations, please reach out to us about any adjustments or support you may require.

Momentum is currently expanding its team of Champions because of lots of ongoing internal movements, which means we have lots of opportunities for you to grow and shape your career

We are on the lookout for curious and passionate problem solvers who genuinely care about connecting with our customers and providing an exceptional, authentic, no-bull customer experience. We are hiring full time roles and also open to part time hours as well.

We're here to 'make energy more human'. Of course, to do that, we need more great humans. Interested?

  • Do you genuinely care about people and can easily put yourself into someone else's shoes?
  • Are you a curious and natural problem-solver?
  • Is getting to the bottom of an issue and finding solutions second nature to you?
  • Are you an authentic, no-bull kind of person who can build genuine rapport with customers over the phone?
  • Are you patient, resilient and versatile?
  • Do you have bucket loads of team enthusiasm and a 'we got this' attitude?

If yes, we'd love to hear from you

You don't need any call centre experience, but if you have some, awesome And if it's within the energy industry, even better

About the role:As a member of Momentum Energy's Customer Care team, you'll respond to a range of enquiries and requests from residential and business customers over the phone or other channels. People have lots of different reasons for contacting their power company – questions, complaints, changing contact details, checking if there's a better price. Don't worry, you'll get top-notch training, so you'll be an energy whizz before you answer any calls.

What's in it for you?Firstly, you'll work in an incredibly fun and rewarding business that genuinely values its people and customers. We'll support you with ongoing training, give you the opportunity to grow with our business and pursue a rewarding career with us.

We are based in our central Hobart Hydro offices in Elizabeth Street. Once you successfully pass your six-month probation period, we are open to discussing the option of occasional hybrid working.

What you can expect:

Momentum has a great work-life balance and offers benefits like wellness programs, staff reward programs, flexible working arrangements and special staff energy rates. In addition to all these benefits, we're offering a very competitive full-time salary of $60k plus 12% super per annum.

Some important info:

Our interview process after you apply will be to complete a short video interview, followed by in-person Group Interviews in late September to selected candidates. Succesful candidates will be working on a rotating roster between 8am – 6pm Monday – Friday. You'll need to be available for regular shifts during these hours, commencing on full-time paid training on Tuesday October 29th.

Hit the Apply button and send us your CV outlining your skills and experience.

  • Primary Care Consultant

    1 week ago

    Hobart, Tasmania, Australia beBeeCare Full time $180,000 - $250,000

    About Primary Care ConsultantThis role is designed for experienced clinicians who are passionate about delivering high-quality patient care in a remote setting. As a primary care consultant with our organization, you will have the opportunity to work from anywhere, anytime, and enjoy a competitive salary package.Our telehealth platform is built to enhance...

  • Credit Care Consultant

    2 weeks ago

    Hobart, Tasmania, Australia Mystate Limited Full time

    Credit Care Consultant's are a crucial point of contact between MyState and its external customers.**Specific Accountabilities**:- Initiating collection activities and maintaining regular contact with all accounts in default.- Process customer requests for Hardship Assistance.- Develop and maintain quality on-going relationships with third party providers.-...

  • Credit Care Consultant

    6 days ago

    Hobart, Tasmania, Australia Mystate Limited Full time

    Are you're passionate about helping others & making a genuine impact? Do you have a knack for problem-solving and building relationships? If so, Credit Care Consultant could be the next chapter in your career.**A Day in the Life**:At MyState Bank, we're about being there for our customers. As a Credit Consultant, you will play a key role in assisting...

  • Customer Success Consultant

    2 weeks ago

    Hobart, Tasmania, Australia beBeeCustomerSuccess Full time $60,000 - $80,000

    Customer Success ConsultantAs a customer success consultant, you will play a pivotal role in helping our clients achieve their financial goals. Deliver exceptional service to customers and empower them to succeed.Work collaboratively with colleagues and as part of your local community to support our customers and communities.

  • Primary Care Consultant Opportunity

    2 weeks ago

    Hobart, Tasmania, Australia beBeeConsultant Full time $120,000 - $180,000

    Primary Care ConsultantWe are seeking a highly skilled Primary Care Consultant to join our team. This is an excellent opportunity for a dedicated professional to make a meaningful impact in the field of primary care.About Our Role:This role involves providing high-quality, patient-centered care to individuals and families across Australia.You will work...

  • Consultant Psychiatric Care Specialist

    1 week ago

    Hobart, Tasmania, Australia beBeeHealthcare Full time $180,000 - $250,000

    Job Title: Permanent Consultant PsychiatristOverviewThis role presents a unique opportunity for an experienced psychiatrist to join our team as a permanent consultant in private practice. The successful candidate will have the flexibility to work on their own terms while maintaining a high level of autonomy and professionalism.Job Responsibilities:Provide...

  • Aged Care Training Consultant

    6 days ago

    Hobart, Tasmania, Australia Work & Training Full time

    **Aged Care Training Consultant - Hobart Based**We are seeking a Training Consultant to deliver aged care training and assessment services to jobseekers face to face in a classroom and to assist existing workers in the workplace for the qualifications:- CHC33021 - Certificate III in Individual Support (Ageing)- CHC43015 - Certificate IV in Ageing SupportWork...

  • Retail Customer Experience Consultant

    2 weeks ago

    Hobart, Tasmania, Australia beBeeCustomer Part time $52,000 - $77,000

    Telecommunications Sales RoleWe are seeking an individual to provide exceptional customer service and support our customers in their telecommunications experience.Key ResponsibilitiesDeliver outstanding customer experiences and ensure a positive interaction.Empower customers by identifying products and services that meet their needs, resulting in enhanced...

  • Customer Care Specialist

    2 weeks ago

    Hobart, Tasmania, Australia Procreate Full time

    *About Procreate*Nestled in picturesque Hobart, Procreate is an industry-leading creative product company competing on the World stage. We are the recipient of two coveted Apple Design Awards and hold the title as the best-selling paid iPad app on Apple's App Store for the past six years. Procreate brings together a rare breed of people who are exceptionally...

  • Customer Care Representative

    2 weeks ago

    Hobart, Tasmania, Australia Mystate Limited Full time

    Supportive Team Environment: Friendly competitions, events, and teamwork culture- Career Growth: We provide tools and opportunities to build a lasting career- Learning: Access LinkedIn Learning to grow knowledge in areas that interest youKickstart Your Finance Career with MyState**About Us**:Welcome to MyState You might know us as Tasmania's local bank, but...