Aged Care Scheduler

1 day ago

Osborne Park, Western Australia Comfort Keepers Full time $60,000 - $90,000 per year

Do you get passionate about assisting older adults to stay independent?

Are you enthusiastic about matching clients to their ideal support worker?

Are you able to light up someone's day and have a laugh while you're working?

If you answered yes to any of the above, Comfort Keepers would love to hear from you

Comfort Keepers is seeking a Scheduler to work with a team of three schedulers, who have staggered start times of 6.30am, 7.30am and 8.30am.

This is a full-time role, 6.30am - 2.30pm, Monday to Friday, with one evening per week on-call.

This role has the opportunity to work from home minimum one day per week.


The Role:

As a Scheduler, your day-to-day activities will focus on the support of the scheduling team who will be matching Support Workers to client's individual needs, and ensuring effective service coordination processes.

Responsibilities include the development of the rosters including the direct matching of clients to support workers, the input and rostering of brokered services that fall under the Interim Hospital Package program, and the liaison with clients to inform them of upcoming services.

This is a fast paced role that will work as part of a great team in a collaborative effort to maintain and communicate the rosters ongoing changes.

The successful candidate will have the following skillset:

  • The ability to manage multiple tasks and meet deadlines.
  • A strong attention to detail and time management skills.
  • A professional phone manner and positive attitude.
Role Essentials:

This role requires someone who is confident behind a computer and over the phone.

This role would suit someone who has had experience working with seniors and/or people with disabilities in a home or community setting, preferably including experience in service coordination requirements.

Interpersonal skills and the ability to build and maintain strong professional relationships is a must in this role.

What we offer:

Comfort Keepers prides itself on creating a supportive work environment with challenges and opportunities to expand your skills and knowledge in the Community Services Sector.

We are:

  • a family friendly workplace,
  • flexible and advocate for a work-life balance, and
  • a friendly team culture.

We provide:

  • Ongoing training and skill development.
  • Two Wellness days each financial year.
  • Onsite massage.
  • Wellbeing focused organisation with Employee Assistance Program (EAP)

This role has the ability to work from home, and will be reporting to the General Manager.

If you share our values and want to be a part of this passionate and committed team, please apply with your resume, and a cover letter.

Further information about Comfort Keepers can be found by visiting

Interviews to commence immediately.

Comfort Keepers is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, natural origin or disability status.

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