Operations Service Delivery

5 days ago

Australia JPMorganChase Full time US$90,000 - US$120,000 per year

Join JPMorganChase as a Fund Servicing Associate II and be at the forefront of enhancing our operational services in fund accounting and administration. This role offers a unique opportunity for career growth and skill development, as you collaborate with a dynamic team and contribute to impactful solutions. Experience the benefits of being part of a leading financial institution that values innovation and continuous improvement.

As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.

Job responsibilities

  • Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
  • Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
  • Implement operational procedures to complete tasks accurately and timely.
  • Partner with various Operations Teams, Technology, Product, Sales, Program Management.
  • Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.

Required qualifications, capabilities, and skills

  • Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
  • Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
  • Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
  • Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.

Preferred qualifications, capabilities, and skills

  • Experience working across multiple business areas and/or functions to deliver results
  • Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.

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