Quality and Testing Lead

Company Description

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.

We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.

We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what's possible.

Job Description

As our Quality & Testing Lead, your role is to assess our current maturity and design the Quality Strategy for the future. You will audit the existing testing capabilities, tools, and environments to understand "how things are done now" and identify where the risks lie.

Your mission is to design the Master Test Strategy for the program. You will define how we will test the migration of critical systems without disrupting operations. You will evaluate and select the future-state tooling (Automation frameworks, Performance Engineering, TDM) and design the Test Environment Strategy—figuring out how to simulate a busy terminal or a baggage handling system in a virtual environment so we can test before we deploy.

Qualifications

• Capability Assessment: Experience assessing the maturity of an organisation's testing function (TMMi or similar) and defining the roadmap to a high-performing Quality Engineering state.
• Strategy Definition: Proven ability to write the Master Test Strategy for large-scale migration or transformation programs, covering functional, non-functional, and operational testing.
• Environment Strategy: Experience designing complex Test Environment Management (TEM) strategies—defining how to virtualise or stub physical assets (e.g., Gates, Sensors) for software testing.
• Tooling Selection: Ability to evaluate the market and select the right automation, performance, and management tools for the future state.
• Migration Assurance: Experience designing the assurance approach for critical data and system migrations (Verification & Validation).

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks