Intensive Therapeutic Support Worker

Job Title: Intensive Therapeutic Support Worker (Family Support)

Location: Canberra, Australian Capital Territory 2601, Australia

Role Type: Casual / Part-time

Experience Level: High

Closing Date: 14 October 2025

Pay Rate: SCHADS Level 3

The organisation:

Capability Support was established in 2023 with the simple statement that we can do better for the community, through providing personalised, flexible, professional and easy-to-access supports.

Capability's vision is to provide personalised, flexible and professional supports through the provision of More Support, Less Admin and delivering high quality, customised and easy-to access supports.

The role:

We are looking for experienced and passionate staff members to provide support to Children and Young People involved within the Out-of-Home-Care Sector. The role will involve supporting a young person in an intensive therapeutic care setting. Staff will be required to utilise and implement therapeutic, trauma-informed practices to ensure positive outcomes for all Children and Young People receiving services.

We are looking for qualified people who are adaptable, flexible, experienced and dedicated to creating systemic change in the lives of the Children and Young People we support.

Staff will be required to work across a 24/7 roster inclusive of morning, afternoon and active-night shifts. Staff will be required to work a minimum of 24 hours per week.

Shift times include:

6:00AM-2:00PM

8:00AM-4:00PM

2:00PM-10:00PM

4:00PM-11:45PM

10:00PM-6:00AM (Active Night Shift)

11:45PM-8:00AM (Active Night Shift)

The successful applicant will receive a comprehensive onboarding, induction, training and Work Health and Safety briefings prior to commencing in the role.

This role in particular is supporting young women who require intensive therapeutic support from Capability. These Young People can demonstrate complex behaviours and you must be proficient in following safety, risk and compliance plans.

The benefits:

In addition to working for a cutting-edge, innovative and supportive team, you will receive:

• Competitive pay-rates
• Ongoing certified training and development
• Employee Assistance Program
• Work in a unique and cutting edge model.
• Professional and career development
• Work with a progressive, cutting edge organisation
• A wholly inclusive and supportive team dedicated to your development and success

The responsibilities:

• Supporting Children & Young People in a therapeutic, trauma-informed approach.
• High-level completion of shift documentation including written notes and record keeping.
• Compliance with Legislation and any direction from Children, Youth and Families or Capability Support.
• Responding therapeutically in high-risk situations, to achieve positive outcomes for Children & Young People.
• Engagement with Supervision, Training & Development.
• Supporting Children and Young People through crisis situations and trauma-related behaviours.
• Implementing client specific protocol to ensure high quality supports.
• Supporting Children and Young People with daily care tasks and household tasks.
• Mentoring and role-modeling pro-social behaviour to Children and Young People.
• Demonstrate and model high ethics and standards, following all Capability policies, procedures and values.
• Providing daily support requirements, inclusive of participating in activities, preparing meals and prompting.

The requirements:

• Qualification in Community Services, Psychology, Social Work or Youth/Disability is desirable, but not required.
• Prior experience supporting clients from backgrounds of trauma or complex behaviours.
• Prior experience working within the Therapeutic Crisis Intervention System would be beneficial.
• Any prior experience working in a Youth Justice or a Justice framework would be beneficial.
• High-level problem-solving skills with the ability to think and respond quickly and appropriately to situations.
• Excellent literacy and writing skills
• Working with Vulnerable People Card (Or ability to obtain one)
• Working with Children's Check NSW (Or ability to obtain one)
• CYPS Suitability Clearance (or ability to obtain one)
• Valid police check (or willingness to undertake one)
• Valid Australian Drivers License
• Appropriate Working Rights in Australia
• Current First Aid & CPR Qualifications (or ability to obtain)
• Reliable, Comprehensively Insured Motor Vehicle (Compulsory)

Capability encourages applications from Aboriginal or Torres Strait Islanders, or those with lived experience with disability or in out-of-home care. If you require additional support with this application, please contact us directly.

If you have any questions about this recruitment, please do not hesitate to contact Capability on or |

We look forward to hearing from you.