Key Account Associate – Global Audio

5 days ago


Sydney, New South Wales, Australia GN Hearing Australia Pty Ltd Full time $70,000 - $120,000 per year

About GN

GN is a Danish multinational company founded more than 150 years ago with a vision to connect the world. Headquartered in Copenhagen and listed on Nasdaq Copenhagen (GN.CO), GN currently employs around 7,000 people who are united around a shared purpose.

Communication is at the heart of what we do, and through our leading innovations we bring people closer to one another and what matters most to them.  Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history with our leading intelligent hearing, audio, video, and gaming solutions sold in 100 countries across the world.

About the Opportunity

We currently have an exciting opportunity to join our sales team and support our Key Accounts across ANZ including Hearing Australia, Amplifon ANZ, Specsavers, Costco, Resonate.

As the Key Account Associate you will report to the Key Account Manager ANZ, and provide administrative and analytical support to ensure the successful planning and implementation of sales strategies with ANZ Key Accounts.

You will manage all day-to-day operational tasks, on-going projects and joint planning activities with our key accounts and develop strong relationships with key account stakeholders. internal collaboration will also be critical in your role in order to ensure sales and operational effectiveness.

As the Key Account Associate your responsibilities will include:

§ Providing general administrative support including coordinating meetings, developing PowerPoint slide decks, taking meeting minutes, database administration/reconciliation.

  • Providing support and coordination of key account projects and change initiatives.
  • Developing relationships with relevant stakeholders within each key account to support operational effectiveness.
  • Providing support to Key Account Manager ANZ in the development, and maintenance of Key Account Plans.
  • Supporting the coordination and preparation for Key Account Meetings with appropriate follow-up on actions.
  • Providing administrative and analytical support with regards to the development of quotes, proposals, agreements and tenders.
  • Working closely with the Systems Analyst to support the development and daily monitoring of sales performance and SLA reports and be responsible for coordinating regular joint operational meetings (taking minutes and following up on actions internally).
  • Supporting the Key Account Manager ANZ with the implementation of business development processes, systems and initiatives.
  • Attending conferences, meetings, and industry events as needed.
  • Supporting internal teams in the development and implementation of key account sales tools.

About You

This role would suit someone with previous experience in a similar role who has exceptional planning, organisational and time management skills, and the ability to develop strong relationships internally and externally.

To be successful in this role you will need to be comfortable operating independently in fast paced environment, managing multiple projects and deadlines.

The ideal candidate will possess strong administrative, interdepartmental collaboration and project coordination skills, including experience using project management tools, and solid sales data analysis skills. Experience using PowerBI and other reporting tools will be highly regarded.

Due to the need to liaise with onsite teams, this role is predominantly an office-based role, therefore the successful candidate must be comfortable with working from our North Ryde office minimum 4 days per week.

What's in it for you?

  • A brand-new workplace GN's new headquarters in Julius Avenue, North Ryde is a state-of-the-art facility designed to foster collaboration, innovation, and growth. The new facility reflects our commitment to creating a vibrant and inspiring work environment that supports the wellbeing of our people, with easy access to public transport, onsite parking, adjustable desks, table tennis, fruit and coffee machine.
  • Access to incredible discounts with hundreds of retailers through our purpose-built reward and recognition platform – "Hear-O-Hub"
  • Secure onsite parking provided
  • Employee Assistance Program (EAP) through Life Street
  • Generous discounts on GN Hearing, Jabra and Steel Series products
  • Service recognition rewards, annual birthday gift and spot awards
  • Volunteer leave
  • Annual flu vaccination
  • Novated car leasing
  • Paid parental leave
  • Team building, social events and health and wellbeing programs
  • The opportunity to be part of a fun loving, hard-working team transforming lives through the power of sound


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