Sr. Key Account Manager

12 hours ago

Sydney, New South Wales, Australia WiseTech Global Full time $120,000 - $180,000 per year

About Us

WiseTech Global is a leading developer of cloud-based software solutions for the logistics industry, enabling and empowering the world's supply chains. Our flagship platform, CargoWise, is used by the world's largest logistics companies to optimize their operations. Utilized by the top 25 global freight forwarders and thousands of logistics businesses worldwide, we are transforming how goods move globally through cutting-edge technology and innovation.

The Role

A WiseTech Senior Key Account Manager is the WTG owner of a number (around 20 to 25) of WTG strategic clients for their product or region.

The Senior Key Account Manager serves to deepen the WTG relationship with strategic clients in by increasing their own understanding of the client's business needs and strategy and by regular focused strategic interactions, ultimately working to grow and retain these strategic customers.

You work collaboratively across multi-functional teams both internally and within the client organization to resolve any barriers to the productive use of WiseTech Global Products. Be able to instigate the resolution of issues common to WTG strategic clients to facilitate customer growth.

This Senior Key Account Manager should be an expert in their field, has been in a KAM/SKAM role for a number of years and have proven experience directly growing customer accounts and achieving outcomes.

Key Responsibilities


• Independently conducting customer QBRs, including actively identifying opportunities for revenue growth and works to execute, using the QBR as a key opportunity to drive this growth.


• Use internal tools such as the Customer Insights Portal to identify patterns and trends.


• Independently undertake deep dive investigations to establish and report back on clients' motivations, strategies and preference.


• Build strong working partnerships with the Service Partners in order to optimize the overall service offering for the client.


• Has strong communication skills and internal influence with both peers and senior stakeholders.


• Using interpersonal, leadership and communication skills by phone, email, MS Teams to proactively engage with clients, gain their trust and establish a regular rapport.

Key Skills and Experience


• Has 5+ years experience or more in Key Account Management


• Previous experience managing large global clients and stakeholders at various levels


• International freight forwarding or similar Supply Chain/Logistics industry Management experience preferred


• Software Industry experience desirable


• BBIT Qualification


• CCP Qualification

Before you Apply

From time to time, WiseTech Global may use an external service provider to assess applications on our behalf. Accordingly, by applying for this role and providing your personal information to WiseTech Global, you consent to WiseTech Global providing this information to our external service providers who are required to treat such information with strict confidentiality in line with privacy and data protection laws and regulations.

  • Sr. Key Account Manager

    12 hours ago

    Sydney, New South Wales, Australia WiseTech Global Full time $120,000 - $180,000 per year

    About UsWiseTech Global is a leading developer of cloud-based software solutions for the logistics industry, enabling and empowering the world's supply chains. Our flagship platform, CargoWise, is used by the world's largest logistics companies to optimize their operations. Utilized by the top 25 global freight forwarders and thousands of logistics...

  • Sr. Network Support Specialist

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time $90,000 - $120,000 per year

    DescriptionAt eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by...

  • GRC Sr Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Sonic Healthcare Full time $90,000 - $120,000 per year

    Company DescriptionSonic Healthcare is an internationally renowned healthcare provider, headquartered in Sydney, specializing in pathology, radiology, and primary care medical centers. The company is an ASX Top 50 company and operates in Australia, the USA, Germany, Belgium, Switzerland, the United Kingdom, Ireland, and New Zealand. Sonic Healthcare's core...

  • Key Account Manager

    1 week ago

    Sydney, New South Wales, Australia Hylink Australia Full time $90,000 - $120,000 per year

    Company DescriptionHylink AustriliaRole DescriptionThis is a full-time on-site role for a Key Account Manager based in Sydney, NSW. The Key Account Manager will be responsible for managing key accounts, developing business plans, and providing excellent customer service. The individual will work closely with clients to ensure their needs are met, analyze...

  • RIO Execution Hub Sr. Associate

    1 week ago

    Sydney, New South Wales, Australia Pfizer Full time $80,000 - $120,000 per year

    JOB SUMMARYThe RIO Execution Hub Sr Associate is responsible for providing regulatory support to the International country and/or cluster Regulatory teams.The Execution Hub Associates/Sr Associates work across portfolio phases from initial registration applications, lifecycle management through to product withdrawal. They support numerous regulatory...

  • Key Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Coadys Personnel Consultants PL Full time $80,000 - $120,000 per year

    Active portfolio of reputable key account customersIndustry leader offering longevity and career growth$110 + Super + KPI Bonus (to $20K) + Company CarOur client is a leading Australian manufacturer servicing major pharmaceutical and healthcare customers.  This is an exceptional opportunity for an experienced and driven Key Accounts Manager to provide...

  • Key Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia IQVIA Full time $80,000 - $120,000 per year

    IQVIA is currently recruiting for a Key Account Manager to join its ANZ Key Account Management team.Location: Hybrid - North Sydney NSWType: Short term contract ending May 2026 (approx. 6-7months)As a Key Account Manager, you will have the opportunity to work under supervision, contributing to the sales efforts for IQVIA products and services within...

  • Key Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia PUMA Group Full time $104,000 - $130,878 per year

    YOUR MISSIONThe OpportunityWe're looking for a strategic, results-driven Key Account Manager to deliver profitable, sustainable growth across PUMA's most important wholesale partners including Rebel AU, Rebel NZ, TAF, and others.Based in either Sydney or Melbourne, you'll be the driving force behind growing market share and sales by strengthening PUMA's...

  • Sr. Data Analyst

    2 days ago

    Sydney, New South Wales, Australia CareCone Group Full time $80,000 - $120,000 per year

    Role- Sr. Data AnalystLocation- SydneyType- PermanentDescription4+ years of experience as a Data Analyst, BI Analyst, or similar role.Expertise in data governance frameworks, policies, and best practices.Good understanding of data lifecycle management, metadata management, and data quality processes.Proficiency in SQL, data modelling, and reporting tools is...

  • Key Account Manager

    1 week ago

    Sydney, New South Wales, Australia Design & Build Full time $80,000 - $120,000 per year

    Key Account Manager – Energy StorageCompany: Global battery and energy storage OEM with China HQ, Strong presence already in Australia Location: Metropolitan based/major city (hybrid / field role, flexible across major cities)Start Date: ASAPReports To: Key Account ManagerTeam: 5-person Key Account/BD team + 1 team leader Role Purpose Strengthen...