Risk & Resilience Advisor

At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.

VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.

VicRoads is progressing too. In August 2022, we started on a new chapter when the Victorian State Government partnered with Aware Super, Australian Retirement Trust, and Macquarie Asset Management to operate registration and licensing services on its behalf.

We work collaboratively with the Victorian State Government to ensure we fulfill regulatory requirements, deliver State projects and safeguard customer data. The Victorian State Government retains sole responsibility for road access, infrastructure and safety.

• Annual salary range: Grade 4 - $100,000 - $115,000 + super

• Employment type: Permanent / Ongoing

• Usual work location: 180 Lonsdale Street, Melbourne CBD / Work from home

About the opportunity

This is an exciting opportunity to join a dynamic team as a Risk and Resilience Analyst (Operations), playing a key role in strengthening risk and business continuity capabilities across the organisation. Acting in a 'second line of defence' capacity, you will partner with various business areas to support the effective implementation of the Risk Management and Business Continuity Frameworks, with a primary focus on operational and customer service risks. You'll provide expert risk advice, assurance, and insights that enhance decision-making, build resilience, and improve overall risk culture.

The role involves data analysis to identify emerging risks, supporting risk reporting and dashboards, and contributing to training and awareness initiatives. You'll also help align business continuity with crisis and disaster recovery planning, including testing and scenario exercises.

About you

You are a proactive and adaptable professional with a strong background in risk management and business continuity, particularly within operational or customer-focused environments. Your approach is grounded in integrity, and you understand the importance of working collaboratively to support a culture of accountability, privacy, and ethical behaviour. You bring a practical mindset, enjoy translating frameworks into actionable steps, and have the confidence to influence and support business stakeholders at all levels.

Your strong communication skills, both written and verbal, enable you to deliver clear guidance, reports, and training with impact. You thrive in dynamic environments, can manage competing priorities and are comfortable working independently or as part of a team to drive outcomes.

• Proven experience in implementing risk and/or business continuity frameworks.

• In-depth understanding of operational risks in customer service industries.

• Excellent stakeholder engagement and influencing skills.

• Skilled in training delivery and risk awareness initiatives.

• Ability to manage competing priorities in a fast-paced environment.

• Experience with risk-related systems or tools.

• A relevant qualification or professional certification (desirable).

Our culture

Innovation powers progress, but it doesn't come without support. To attract, retain, and develop talented people, we reward initiative and ingenuity, foster collaboration, and offer dynamic career development. At VicRoads, we embrace diversity and inclusion and we're proud our workforce reflects the community we work for.

What we offer

• Salary packaging, Fitness Passport & discounts to hundreds of retailers

• Opportunities for professional and personal development

• Flexible working arrangements and family-friendly practices, including 16 weeks paid parental leave

How to apply

We encourage applications from people of all genders, backgrounds and communities.If you need any adjustments to our recruitment process or the role itself, please let us know when applying.

Please submit your application via the "Apply" button. Please note applications close Thursday 6th November 2025.

For a copy of the Position Description please email   

Unfortunately, applications cannot be accepted via this email.  

VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence. Please note that due to legal requirements you must be predominantly located in Australia and for certain roles, predominantly located in Melbourne or Victoria.