Senior Receptionist/Allied Health Assistant

4 days ago

Ingham, Australia TAIHS-TYSS Full time $55,000 - $70,000 per year

Your Contribution

This position is a member of the TAIHS multidisciplinary team. The Senior Receptionist/Allied Health Assistant is responsible for providing support to Allied Health Professionals to deliver health care services to TAIHS patients under the supervision of an Allied Health Professional.

Duties & Responsibilities

  • Greet and welcome patients/visitors presenting to the clinic
  • Ensure a high standard of care and confidentiality is provided to patients, doctors, and workforce
  • Ensure the provision of excellent communication and customer skills to patients and employees
  • Assist patients with enquires and appointments when they arrive at the clinic in person
  • Answer phones and incoming enquiries in a timely confidential fashion
  • Book and confirm patient/transport appointments
  • Undertake general administrative duties to support the effective operations of the clinic
  • Ensure a friendly and courteous disposition with all communication
  • Ensure all client documentation is scanned accurately and in a timely manner
  • Ensure patient appointments including bookings, confirming, cancellation, rescheduling as required is actioned
  • Provide administrative support for Health Professionals, i.e., filing, scanning, and photocopying
  • Support patients attending appointments
  • Assist visiting allied health providers such as optometrist, podiatrist, dietician and visiting medical specialists
  • Coordinate client bookings and patient transport
  • Stock, tidy and set up clinical rooms
  • Support reports on patient attendance and service delivery

Why work for TAIHS

TAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits, leave entitlements, career progression opportunities and the chance to make a difference to the people and communities.

TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.

TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive, equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

To Apply:

You must submit the below documentation;

  • CV/Resume
  • One page cover letter detailing how you will achieve success in the position

Applications Close: Saturday 13 September at 5:00pm

Email: for all inquiries

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