Warehouse Operations Manager

47 minutes ago

Gold Coast, Queensland, Australia Proud Poppy Clothing Full time $60,000 - $90,000 per year

Full-time | Burleigh Heads | Fast-growing Australian fashion brand

Proud Poppy Clothing is expanding fast, and we're looking for a Warehouse Operations Manager who can lead from the front - not from an office chair. If you're a hands-on operator who thrives in organised chaos, can mentor juniors, build culture, and keep things moving even when plans change last-minute, you'll fit right in.

Core responsibilities:

  • Lead the warehouse team day-to-day - sleeves rolled up, not arms crossed.
  • Mentor and develop junior team members so they grow with the business.
  • Set, track and manage KPIs across productivity, accuracy, dispatch speed, and team performance.
  • Build and maintain a high-energy, positive warehouse culture that people
    want
    to be part of.
  • Work closely with Marketing and Retail to support launches, store replenishment, pop-ups, campaigns, and high-volume periods.
  • Oversee inbound deliveries, stock accuracy, storage optimisation, and dispatch operations.
  • Troubleshoot issues quickly and calmly - always solutions-focused, always forward-thinking.
  • Adapt to changes on the fly (because fashion moves fast and so do we).
  • Ensure WHS standards are followed and the warehouse runs safely and efficiently.

What we are looking for:

  • Proven experience leading a warehouse or operations team.
  • A genuine team player who leads by example, not ego.
  • Someone who loves solving problems, improving systems, and finding faster/better ways to work.
  • Confident in setting and managing KPIs and holding people accountable.
  • Strong understanding of logistics, stock management, and warehouse workflows.
  • Experience with ShipHero is ideal (but not essential if you learn fast).
  • Adaptable, unflappable, and excited by rapid growth and change.
  • A forklift licence
  • Excellent communication skills - you'll be working closely with marketing, retail, and our leadership team.
  • Someone who genuinely cares about culture and building a workplace people love coming to.

Why us?

  • A fast-growing, founder-led brand with big plans and a huge community.
  • A workplace where initiative is celebrated and ideas actually get implemented.
  • Real career growth as we expand nationally and internationally.
  • A supportive team that works hard, moves fast, and has fun doing it.
  • Huge warehouse in Burleigh Heads - an iconic location and an exciting fresh start.
  • Surf on your lunch break? Why not

Ready to join us?

If you're hungry to lead, ready to work hard, and want to grow with a brand on the rise, we'd love to meet you.

Apply now with your resume and a quick note on why you're the right fit.

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